Megan Jensen
Provo,UT
Summary
Dynamic professional with a strong background in customer service and patient support. Proven ability to effectively communicate and collaborate with diverse teams, ensuring positive experiences for clients. Skilled in client assessment and project management, dedicated to fostering compassionate environments and enhancing overall well-being.
Overview
7
7
years of professional experience
Work History
Imaging Clerk
Intermountain Healthcare American Fork Hospital
American Fork, USA
11.2024 - Current
- Processed medical imaging requests for efficient patient care delivery.
- Operated imaging equipment and ensured proper functionality and safety standards.
- Maintained accurate records of imaging procedures and patient information.
- Assisted patients with check-in and prepared them for appointments, providing direct support to enhance patient experience.
- Managed front desk operations, answered phone calls, sent faxes, and coordinated communication with physicians and technicians to ensure efficient workflow.
Mental Health Intern
Utah Valley Refugees
Provo, Utah
01.2026 - 04.2026
- Conducted interview assessments to identify client needs for tailored mental health support.
- Educated clients about available resources and support systems within the community.
- Educated family members on mental health to enhance their understanding and support for clients.
- Collaborated with supervisors and team members to create and implement educational workshops for community engagement.
- Created educational materials for use in individual or group workshops.
Receptionist
Spring Gardens Senior Living
Lindon, USA
07.2023 - 11.2024
- Delivered exceptional customer service, greeting and assisting residents and guests while managing administrative tasks to ensure smooth daily operations.
- Managed front desk operations, scheduling resident transportation, maintaining spreadsheets, and creating daily calendars and meal plans to enhance service efficiency.
- Coordinated activity planning and maintained personal communication with residents to foster engagement and support overall well-being.
Sales Representative/Customer Service
Squeeze Media
Orem, USA
05.2023 - 07.2023
- Conducted outbound calls for the Blue World Pools campaign, engaged with prospective and current customers to assess their interest and guide them through the purchasing process.
- Delivered customer service support by answering questions and addressing concerns to facilitate next steps in purchasing.
- Collaborated with team to create effective promotional materials.
Volunteer
International Learning Program
Iasi, Romania
01.2023 - 05.2023
- Provided compassionate care and assisted children with mild to severe disabilities in a Romanian orphanage, enhancing their daily activities and routines.
Nanny
Nanny in Vineyard
Vineyard, USA
08.2021 - 01.2023
- Provided full-time care for three children, supervising activities, maintaining clean and organized home, and ensuring safe transportation to outings.
- Supported child development through engaging play, structured routines, and attentive, personalized care.
- Supervised daily activities and routines for children in a nurturing environment.
- Prepared meals and snacks according to dietary needs and preferences.
- Organized educational games and activities to promote child development.
Server
Spring Gardens Assisted Living
Lindon, USA
10.2019 - 01.2023
- Provided attentive dining service to residents in a supportive environment.
- Provided attentive customer service by taking orders and serving food, creating a clean and welcoming dining atmosphere.
- Assisted residents with menu selections and dietary restrictions.
- Maintained cleanliness and organization of dining areas during service.
- Maintained cleanliness of dining and kitchen areas while supporting residents and guests.
Server/Cashier
Taco Amigo
Pleasant Grove, USA
07.2019 - 10.2019
- Delivered exceptional customer service in a fast-paced dining environment.
- Processed customer orders and handled cash and card transactions accurately, ensuring smooth transaction flow.
- Maintained store cleanliness and restocked inventory while delivering friendly, efficient customer service to enhance customer experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
Education
Bachelor of Science - Psychology
Brigham Young University
Provo, Utah04-2026
High school diploma -
Pleasant Grove High School
Pleasant Grove, Utah01-2021
Skills
- Patient scheduling
- Medical terminology
- Data entry accuracy
- Record management
- Workflow optimization
- Computer literacy
- Attention to detail
- Time management
- Problem solving
- Team collaboration
- Effective communication
- Active listening
- Customer service
Timeline
Mental Health Intern
Utah Valley Refugees
01.2026 - 04.2026
Imaging Clerk
Intermountain Healthcare American Fork Hospital
11.2024 - Current
Receptionist
Spring Gardens Senior Living
07.2023 - 11.2024
Sales Representative/Customer Service
Squeeze Media
05.2023 - 07.2023
Volunteer
International Learning Program
01.2023 - 05.2023
Nanny
Nanny in Vineyard
08.2021 - 01.2023
Server
Spring Gardens Assisted Living
10.2019 - 01.2023
Server/Cashier
Taco Amigo
07.2019 - 10.2019
Bachelor of Science - Psychology
Brigham Young University
High school diploma -
Pleasant Grove High School