Megan Jones
Andover,MA
Summary
Proven track record in enhancing customer satisfaction and maintaining high cleanliness standards at Crack'd Kitchen And Coffee. Demonstrates exceptional communication and customer service skills, alongside a strong work ethic. Expert in managing transactions with accuracy and providing empathetic customer assistance. Achieved significant improvements in team collaboration and program planning at Girl Scouts of Eastern Massachusetts.
Overview
2
2
years of professional experience
Work History
Cashier and Food Runner
Crack'd Kitchen And Coffee
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout facility.
Unit Counselor
Girl Scouts Of Eastern Massachusetts
05.2022 - 08.2022
- Worked with group of campers helping them plan varied, safe, well-rounded camp program
- Improved overall unit functioning with thorough documentation, tracking progress, and adjusting treatment plans as necessary.
- Contributed to positive team culture within unit, promoting respectful communication and collaboration among staff members.
Horse Handler and Side Walker
Windrush Farm
05.2022 - 08.2022
- Supported riders in achieving competition goals through diligent preparation of horses before events including grooming, tacking up, and pre-ride exercises.
- Washed, trimmed and brushed animals to maintain good grooming standards.
Education
Bachelor of Science - Psychology
Northeastern University
Boston, MA05.2027
High School Diploma -
Andover High School
Andover, MA06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Effective Multitasking
- Phone Etiquette
Timeline
Cashier and Food Runner
Crack'd Kitchen And Coffee
04.2024 - Current
Unit Counselor
Girl Scouts Of Eastern Massachusetts
05.2022 - 08.2022
Horse Handler and Side Walker
Windrush Farm
05.2022 - 08.2022
Bachelor of Science - Psychology
Northeastern University
High School Diploma -
Andover High School