Diligent sales associate with solid background in providing excellent service and support. Proven ability to handle various tasks and maintain high standards in fast-paced environment. Demonstrated effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Barista
The Village Brew
Piketon, OH
01.2020 - 08.2022
Assisted in training new baristas on beverage preparation and customer service best practices.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Maintained regular and consistent attendance and punctuality.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Barista
Starbucks
Waverly, OH
03.2018 - 01.2020
Maintained cleanliness and organization of work area, ensuring compliance with health regulations.
Provided exceptional customer service, resolving issues and enhancing guest experiences.
Managed inventory levels, restocking supplies to ensure uninterrupted service flow.
Engaged customers with product knowledge, promoting seasonal offerings and upselling menu items.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.