Megan Kaldahl
Olathe,KS
Summary
Dedicated and adaptable individual with extensive experience in cashiering and customer service roles at Scheels. Highly flexible and proficient in handling multiple positions, and demonstrated ability to deliver exceptional customer service, resolve issues efficiently, and collaborate effectively with team members. Strong communication, problem-solving, and interpersonal skills, with a proactive approach to learning and contributing to a dynamic work environment. Seeking opportunities to leverage skills and contribute positively to a growth-oriented organization.
Overview
4
4
years of professional experience
Work History
Customer Service
Scheels
01.2022 - 06.2023
- Provided exceptional customer service by assisting customers with product inquiries, purchases, and returns in fast-paced retail environment.
- Addressed customer concerns and resolved issues promptly to ensure positive shopping experience and customer satisfaction.
- Maintained calm and composed demeanor in high-pressure situations, utilizing critical thinking and resourcefulness to resolve issues promptly and effectively
Cashier/Cashier Trainer
Scheels
03.2021 - 06.2023
- Processed transactions accurately and efficiently using POS systems, maintaining high level of accuracy in cash handling and credit card transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Demonstrated flexibility and adaptability by willingly taking on additional roles and responsibilities as needed, including restocking and creating displays, training, working inventory, cleaning and tidying, sales, and more.
- Engaged in meaningful and genuine conversations with customers to provide best experience in store.
Receptionist
The Hairem
12.2020 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Played instrumental role in maintaining clean work environment by cleaning in between stylists appointments, staying on top of laundry, and cleaning schedules.
Softball Umpire
Blue Valley Recreation
03.2019 - 10.2019
- Assisted in setting up fields prior to games, ensuring proper dimensions were maintained according to league specifications.
- Continuously updated knowledge of softball rules and regulations, staying current with changes in sport.
- Collaborated with fellow umpires for seamless coordination, leading to smooth game execution.
- Communicated effectively with players, coaches, league officials, and spectators to uphold sportsmanship standards at all times.
- Established rapport with coaches and players, fostering respectful environment on field.
Education
No Degree - Accounting
Kansas State University
Manhattan, KS05.2027
High School Diploma -
Olathe South Sr High School
Olathe, KS05.2023
Skills
- Exceptional verbal/written communication
- Organized and highly attentive to details
- Strong conflict resolution abilities
- Multitasking and time management skills
- Expert leadership and mentorship knowledge
- Flexibility to handle changing work environments and tasks
- Highly dependable
Community Service
Activities throughout years include:
- Youth Softball Coach
- Participated in food drives and donations
- Project Sticker Shock
- Organize Savers fundraisers
- Peer tutoring
- Dog sitting
- Cleaning college football stadium after games
Timeline
Customer Service
Scheels
01.2022 - 06.2023
Cashier/Cashier Trainer
Scheels
03.2021 - 06.2023
Receptionist
The Hairem
12.2020 - 04.2021
Softball Umpire
Blue Valley Recreation
03.2019 - 10.2019
No Degree - Accounting
Kansas State University
High School Diploma -
Olathe South Sr High School