Megan Kamp
Saint Charles
Summary
Dedicated administrative professional with successful experience in fast-paced office setting. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Client Service Specialist
Syntegra Private Wealth Group
05.2024 - 02.2025
- Acted as the primary point of contact for clients, responding to inquiries and providing timely solutions
- Supported the onboarding process for new clients, ensuring a seamless transition and a positive experience
- Assisted clients with routine account inquiries, fund transfers, and providing financial statements in a timely manner
- Processed transactions such as withdrawals, deposits, and investment purchases while ensuring compliance with financial regulations
Administrative Assistant
Law Offices of Jay B. Umansky
09.2022 - 05.2024
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
- Assisted in onboarding new employees, providing training materials, and coordinating schedules to ensure a smooth integration into the team
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filling systems
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions
Cold Line Trainer
Freddy’s Frozen Custard & Steakburgers
07.2017 - 08.2022
- Coached employees on best practices, providing constructive feedback to support their professional growth
- Provided one-on-one mentoring to help individuals reach their full potential within the organization
- Monitored and reported trainee progress, introducing new learning tools to address individual needs
Education
General Studies -
Saint Charles Community College
08.2020
High School Diploma -
Incarnate Word Academy
05.2018
Skills
- Mail Handling
- Computer Skills
- Multi-line Phone Proficiency
- Data Entry
- Office Administration
- Inventory Systems
- Microsoft Office
- Customer Service
- Time Management
Timeline
Client Service Specialist
Syntegra Private Wealth Group
05.2024 - 02.2025
Administrative Assistant
Law Offices of Jay B. Umansky
09.2022 - 05.2024
Cold Line Trainer
Freddy’s Frozen Custard & Steakburgers
07.2017 - 08.2022
General Studies -
Saint Charles Community College
High School Diploma -
Incarnate Word Academy
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