Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Koozer

Corvallis

Summary

Dynamic Sales Associate with a proven track record at Herrick Farms and McKenzie River Nursery. I have a lot of experience with customer service and conflict resolution. Highly organized and reliable, I fostered strong customer relationships, enhancing repeat business. My attention to detail and teamwork skills contributed to improved store performance and engaging displays, driving sales and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Associate

Herrick Farms
06.2022 - Current
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Prepared large orders of bulk items
  • Managed conflict resolution with dissatisfied customers professionally
  • Performed cash, card, and check transactions to complete customer purchases.

Sales Associate/Plant Nursery Worker

McKenzie River Nursery
03.2023 - 07.2025
  • Organized plants to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash and card transactions.
  • Helped customers locate products.
  • Answered customer questions about plant care, identification, and many other plant-related questions.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Started many plants from seeds, as well as transplanted other types of plants.
  • Created hanging baskets and planters to sell and use for decorations at the nursery.
  • Worked many peak season days, such as Mother's Day.
  • Created attractive displays that stimulated customer interest and sales.
  • Assisted in inventory management tasks, such as stock replenishment.

Education

Bachelor of Science - Elementary Education

Oregon State University
Corvallis, OR
06-2027

Associate of Science - Elementary Education

Lane Community College
Eugene, OR
06-2025

Skills

  • Teamwork and collaboration
  • Time management
  • Reliable and punctual
  • Positive and professional
  • Exceptional customer service
  • Order processing
  • Highly organized
  • Attention to detail
  • Remain calm and productive during peak business hours
  • Adaptable and responsive to feedback

Timeline

Sales Associate/Plant Nursery Worker

McKenzie River Nursery
03.2023 - 07.2025

Sales Associate

Herrick Farms
06.2022 - Current

Bachelor of Science - Elementary Education

Oregon State University

Associate of Science - Elementary Education

Lane Community College