Esthetician who uses strong business, sales, and customer service skills to meet spa goals and exceed client expectations. Employs extensive training and education in makeup application and skin care to accentuate
the beauty of each client. Skilled in diverse facial and wax treatments.
• Specialize in full body waxing and airbrush tans.
• Maintain fast and efficient waxing times.
• Educate and sell clients on memberships and products.
• Provide excellent customer service
• Maintain appropriate decorum and professionalism at all times.
• Helped maintain corporate quotas by goal setting for spa, selling memberships, spa services and products.
• Providing excellent service to members and guests by answering phone calls, servicing and setting appointments, selling and renewing
memberships, calling inactive members to encourage renewals, log and relay member concerns to manager.
• Opening/closing both register and store location.
• Assists in maintaining professional, clean and organized front
desk and reception area.
• Assists in administrative tasks including filing, member folder
maintenance, and data entry of client records and surveys.
• Assists in maintaining cleanliness of therapy rooms, common
areas and store room.
• Recognized as employee of the month and promoted to Keyholder.
• Developed new relationships with business to business sales at different dealerships
• Proactively called people in the area for Insurance quotes
• Provided quality responses to customer contacts in person, telephone & email.
• Dealt with enquiries & answered calls from new and existing customers.
Skin care and Product Knowledge
Cosmetics consulting
Customer service orientation
Time management
Facials
Full Body waxing
Makeup Application