Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan LaCour

Summary

Esthetician who uses strong business, sales, and customer service skills to meet spa goals and exceed client expectations. Employs extensive training and education in makeup application and skin care to accentuate
the beauty of each client. Skilled in diverse facial and wax treatments.

Overview

11
11
years of professional experience

Work History

Esthetician

Roosevelt Hotel
12.2022 - Current
  • Performs facials and full body treatments,waxing,brow and eyelash tinting as well as makeup applications.
  • Educate clients on proper skincare routine maintenance and guide them in selecting appropriate home care products.
  • Provide exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Establish long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Utilize products efficiently and maintain product inventory and room cleanliness.

Executive Assistant

Vitality Wellness Group
01.2021 - Current
  • Direct communication between clients and physician
  • Spokesperson for business to business trade shows and health fairs
  • Setting up client appointments
  • Served as a customer liaison and tended to client inquisitions on program matters
  • Organized and managed office records

Juniors Sales Business Manager

Dillard's
07.2020 - 10.2021
  • Promoting a sales culture to meet monthly sales goals through employee development,training and motivation.
  • Maintaining a high standard of merchandising
  • Being in tune with customer and employee needs and establishing effective relationships to maximize productivity in a positive work environment
  • Maintain enthusiasm while meeting and greeting customer
  • Executed price changes,ring sales and inventory control.
  • Maintained work area and followed sales floor standards
  • Tracked monthly sales to generate reports for business development planning.
  • Coordinated with different buyers to have the latest trends in store.

Clinique Beauty Advisor

Dillard's
11.2019 - 07.2021
  • Recommended appropriate products to meet customers' individual needs.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Hosted special events and holiday sales to spark interest in product lines and achieve sales goals.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.

Bartender

Doghouse Lounge
06.2019 - 10.2019
  • Prepare all alcoholic and non-alcoholic beverages for patrons.
  • Assess customer needs and preferences and make recommendations.
  • Mix ingredients to prepare cocktails.
  • Restock and replenish bar inventory and supplies.
  • Checking Identification
  • Opening and closing the register and poker payouts.

Wax Specialist

Bombshell Waxing
03.2017 - 06.2019

• Specialize in full body waxing and airbrush tans.

• Maintain fast and efficient waxing times.

• Educate and sell clients on memberships and products.

• Provide excellent customer service

• Maintain appropriate decorum and professionalism at all times.

Esthetician

Massage Envy Spa
08.2016 - 09.2017
  • Performed various esthetic services based on clients needs.
  • Recommend and reached sales quotas for retail products
  • Carry out administrative tasks, including product inventory, charting and consultations.
  • Stock treatment rooms with proper supplies.
  • Advise clients on proper home-care regimens.
  • Encourage service upgrades
  • Learned scripts to convey information to clients professionally and consistently.
  • Set up patient rooms and sterilized equipment.
  • Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
  • Pursued continuing education to learn new advances in skin condition treatments.
  • Sold salon-exclusive skin care products and encouraged service upgrades.

Wax Specialist

European Wax Center
09.2016 - 02.2017
  • Outside marketing and cold calling for spa services.
  • Licensed esthetician concentrating in full body hair removal
  • Reached corporate sales and retail quotas
  • Meticulously maintained centers appearance and cleanliness.
  • Assisted center in activities such as staff meetings, promotions and housekeeping duties
  • Provided excellent customer service and wax treatments to all clients.
  • Learned scripts to convey information to clients professionally and consistently.
  • Educated clients on skin care procedures and product
  • Maintained relationships with return clients and handled scheduling.

Consultant/Keyholder Manager

Massage Envy Spa
02.2014 - 05.2016

• Helped maintain corporate quotas by goal setting for spa, selling memberships, spa services and products.

• Providing excellent service to members and guests by answering phone calls, servicing and setting appointments, selling and renewing

memberships, calling inactive members to encourage renewals, log and relay member concerns to manager.

• Opening/closing both register and store location.

• Assists in maintaining professional, clean and organized front

desk and reception area.

• Assists in administrative tasks including filing, member folder

maintenance, and data entry of client records and surveys.

• Assists in maintaining cleanliness of therapy rooms, common

areas and store room.

• Recognized as employee of the month and promoted to Keyholder.

Office Representative

State Farm
10.2014 - 02.2015

• Developed new relationships with business to business sales at different dealerships

• Proactively called people in the area for Insurance quotes

• Provided quality responses to customer contacts in person, telephone & email.

• Dealt with enquiries & answered calls from new and existing customers.

Education

Esthetics -

Aveda Institute - Covington
Covington, LA
05.2016

Bachelor of Arts - Public Health

Xavier University of Louisiana
New Orleans, LA
05-2014

Skills

    Skin care and Product Knowledge

    Cosmetics consulting

    Customer service orientation

    Time management

    Facials

    Full Body waxing

    Makeup Application

Timeline

Esthetician

Roosevelt Hotel
12.2022 - Current

Executive Assistant

Vitality Wellness Group
01.2021 - Current

Juniors Sales Business Manager

Dillard's
07.2020 - 10.2021

Clinique Beauty Advisor

Dillard's
11.2019 - 07.2021

Bartender

Doghouse Lounge
06.2019 - 10.2019

Wax Specialist

Bombshell Waxing
03.2017 - 06.2019

Wax Specialist

European Wax Center
09.2016 - 02.2017

Esthetician

Massage Envy Spa
08.2016 - 09.2017

Office Representative

State Farm
10.2014 - 02.2015

Consultant/Keyholder Manager

Massage Envy Spa
02.2014 - 05.2016

Esthetics -

Aveda Institute - Covington

Bachelor of Arts - Public Health

Xavier University of Louisiana
Megan LaCour