Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monica Rios

San Antonio,TX

Summary

Focused on providing professional service and support to every visitor. Diligent about teamwork, communication, and time management. Providing the best customer service leaving them with positivity!

Overview

2
2
years of professional experience
1
1
Certification

Work History

Esthetician

Skin Treats Spa
07.2022 - Current
    • Built positive client relationships and guided clients through treatments.
    • Provided excellent customer service and skincare treatments to clients.
    • Educated clients on skin care procedures and products.
    • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.

Medical Receptionist

Ross Dermatology
02.2022 - 07.2022
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.

Education

Bachelor of Science - Biochemistry

Arizona State University
Tempe, AZ

Cosmetology - Esthiology

Ogle School Of Hair Skin Nails
San Antonio, TX
11.2021

High School Diploma -

Winston Churchill High School
San Antonio, TX
06.2020

Skills

  • Appointment Scheduling
  • Telephone Etiquette
  • Front Desk Operations
  • Customer Service
  • Verbal and Written Communication
  • Organization and Time Management
  • Esthetic Services
  • Skin Care Product Knowledge
  • Assessing Skin Condition
  • Detailed-Oriented
  • Public health codes knowledge

Certification

  • Esthetician License
  • Milady Rise Client Well-Being and Safety Certification
  • Clean Touch Dermalogica Certification
  • Barbicide Certification
  • Dermalogica Certified
  • Dermalogica Meet Pro Power Peel Online Certified
  • Dermalogica DNA + Retail Pro Certified

Timeline

Esthetician

Skin Treats Spa
07.2022 - Current

Medical Receptionist

Ross Dermatology
02.2022 - 07.2022

Bachelor of Science - Biochemistry

Arizona State University

Cosmetology - Esthiology

Ogle School Of Hair Skin Nails

High School Diploma -

Winston Churchill High School
Monica Rios