Megan Laney
Leicester
Summary
Dynamic Medical Assistant with expertise in team leadership and multidisciplinary collaboration. Proven ability to enhance patient care and streamline workflows through effective communication and attention to detail.
Overview
36
36
years of professional experience
Work History
Medical Assisstant
URMC Noyes Health
Dansville
10.2021 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled patient appointments and coordinated follow-up care.
- Prepared examination rooms and ensured cleanliness and organization.
- Educated patients on medication usage and health maintenance practices.
- Supported front desk operations by answering phones and greeting patients.
- Collaborated with medical staff to improve office workflow processes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Physician Support, Prior Auth, Referral Specialist
URMC Strong Memorial Hospital
Rochester
03.2019 - 10.2021
- Conducted patient assessments to determine treatment needs and medical history.
- Developed and implemented individualized care plans for diverse patient populations.
- Collaborated with multidisciplinary teams to enhance patient care strategies and protocols.
- Participated in hospital committees to improve clinical practices and standards of care.
- Mentored junior physicians in clinical procedures and best practices in medicine.
- Utilized electronic health records to document patient information accurately and efficiently.
- Complete and maintain a variety of prior authorizations for care plans and medication dispersal.
Pharmacy Technician
Wegmans
Geneseo
10.2018 - 03.2019
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels and organized stock on pharmacy shelves.
- Processed prescription orders using the pharmacy management system efficiently.
- Provided exceptional customer service by answering questions about medications.
Surgical Scheduler, Building Liaison, Access Team
URMC Noyes Health
Dansville
06.2005 - 10.2018
- Scheduled surgical procedures efficiently for various specialties at URMC Noyes Health.
- Coordinated with surgeons and staff to confirm availability and preferences.
- Managed patient records and ensured accurate information is maintained.
- Communicated effectively with patients regarding pre-operative instructions.
- Handled insurance verifications and authorization requests promptly.
- Utilized scheduling software to optimize surgery times and resources.
- Collaborated with healthcare teams to streamline surgical workflows.
- Assisted in training new staff on scheduling protocols and systems.
- Ensured that all necessary documentation was completed accurately prior to surgery date.
- Managed incoming calls from physicians' offices requesting surgical services.
- Provided guidance to new employees on proper protocol related to scheduling surgeries.
Senior Psychiatric Technician
URMC Strong Memorial Hospital
Rochester
11.1990 - 03.2003
- Provided direct patient care in a psychiatric unit at URMC Strong Memorial Hospital.
- Assisted in developing and implementing individualized treatment plans for patients.
- Monitored patient behavior and reported any changes to the healthcare team.
- Maintained accurate patient records and documentation for compliance standards.
- Collaborated with multidisciplinary teams to ensure comprehensive patient support.
- Trained and mentored junior staff on best practices in psychiatric care.
- Ensured compliance with applicable laws related to the provision of psychiatric services.
Education
Some College (No Degree) - Health And Human Developement
Penn State
Reading, PAHigh School Diploma -
Tulpehocken High School
Bernville, PASkills
- Team Leadership
- Highly organized
- Self Motivated
- Multidisciplinary collaboration
- Clinical documentation
- Effective communication
- Time management
- Attention to detail
Timeline
Medical Assisstant
URMC Noyes Health
10.2021 - Current
Physician Support, Prior Auth, Referral Specialist
URMC Strong Memorial Hospital
03.2019 - 10.2021
Pharmacy Technician
Wegmans
10.2018 - 03.2019
Surgical Scheduler, Building Liaison, Access Team
URMC Noyes Health
06.2005 - 10.2018
Senior Psychiatric Technician
URMC Strong Memorial Hospital
11.1990 - 03.2003
Some College (No Degree) - Health And Human Developement
Penn State
High School Diploma -
Tulpehocken High School