Megan Latulippe
Methuen,MA
Summary
Dynamic customer service professional with a proven track record of efficiently managing diverse products and tasks in a fast-paced, friendly environment. Strong leadership abilities and a commitment to delivering exceptional results while embracing new challenges and continuous learning. Dedicated caregiver recognized for providing high-quality personal care, fostering teamwork, and adapting seamlessly to shifting responsibilities. Excellent troubleshooting and problem-solving skills ensure a safe environment and compassionate support for individuals, with a steadfast focus on achieving optimal outcomes.
Overview
2026
2026
years of professional experience
Work History
PERSONAL CARE ATTENDANT
North east independent living
Lowell, MA
2023 - Current
- Documentation: Maintain records and document client data.
- Care plans: Collaborate with healthcare professionals to develop personalized care plans.
- Health monitoring: Monitor health status and vital signs, and report changes to a supervisor.
- Non medical task: Run errands, such as grocery shopping, and help with household task.
- Mobility: Help clients move around safely and attend appointments.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Transported individuals to events and activities, medical appointments, and shopping trips.
OWNER & OPERATOR
A CLEAN SWEEP LLC
Methuen, MA
04.2013 - Current
- Managed daily operations and scheduling for a small business.
- Handled all customer inquiries and concerns in a professional manner.
- Supervised a team of employees to ensure productivity and efficiency.
- Maintained accurate financial records and prepared monthly reports.
- Developed and implemented cleaning procedures to improve efficiency and quality of services.
- Inspected and maintained cleaning equipment to ensure safety and effectiveness of operations.
- Communicated with clients to understand their cleaning needs and address any concerns or issues.
- Managed a team of cleaners and ensured all cleaning tasks were completed according to schedule and standards.
- Maintained a high level of customer satisfaction through effective communication and problem-solving.
- Consistently received positive feedback from customers for providing exceptional service.
- Developed and maintained relationships with clients, ensuring satisfaction and repeat business.
- Trained new staff on cleaning protocols and safety procedures, enhancing team efficiency.
- Increased customer satisfaction by providing high-quality services and timely communication.
Undergraduate Admissions Assistant
University of Massachusetts’s Lowell
Lowell, MA
02.2025 - 09.2025
- Assisted in processing undergraduate applications and supporting admissions team with routine tasks.
- Maintained accurate records of applicant data using university's admissions management system.
- Coordinated campus tours for prospective students, enhancing their experience and engagement.
- Responded to inquiries from applicants regarding admissions policies and procedures.
- Supported data entry efforts, ensuring timely updates to applicant status within systems.
Realtor
Lamacchia Realty
Chelmsford, MA
09.2025 - Current
- Negotiated successful real estate transactions, ensuring alignment with client goals and market conditions.
- Conducted comprehensive market analyses to identify trends and optimize property pricing strategies.
- Developed targeted marketing campaigns utilizing online platforms and social media to enhance property visibility.
- Guided clients through buying, selling, and leasing processes, providing expert advice and support throughout each transaction.
Education
HIGH SCHOOL EQUIVALENT GED -
Methuen Adult Learning Center
Methuen, MASkills
- Leadership
- Customer service
- Time management
- Communication
- Organization
- Problem solving
- Safety awareness
- Clinical documentation
LANGUAGES
English
Timeline
Realtor
Lamacchia Realty
09.2025 - Current
Undergraduate Admissions Assistant
University of Massachusetts’s Lowell
02.2025 - 09.2025
OWNER & OPERATOR
A CLEAN SWEEP LLC
04.2013 - Current
PERSONAL CARE ATTENDANT
North east independent living
2023 - Current
HIGH SCHOOL EQUIVALENT GED -
Methuen Adult Learning Center