Megan Law
Maud,TX
Summary
Detail-oriented professional known for organized, thorough approach to work. Reliable team player safely operating heavy equipment. Follow directions with minimal supervision.
Overview
7
7
years of professional experience
Work History
Process Tender
Graphic Packaging International
Queen City, TX
05.2023 - Current
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Produced quality products by measuring, labeling, and assembling finished items.
- Used hand trucks and forklifts to unload, load and transport items.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Measured and weighed items to meet quality standards and prevent waste.
- Set up and operated production machinery according to specific standards and protocols of company.
- Identified areas where improvements can be made in order to enhance efficiency within the tender process.
Operations Supervisor
UPS Customer Center
Texarkana, AR
05.2018 - 04.2023
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Identified areas of improvement and developed strategies to increase efficiency.
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Maintained accurate records of employee attendance and performance reviews.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Prepared reports on operational performance metrics and presented them to management team.
- Directed employees on how to use equipment properly and safely.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Trained new employees on proper job functions and company policies and procedures.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
- Developed strong relationships with customers through excellent customer service practices.
- Trained, mentored and motivated employees to maximize team productivity.
- Led crisis management efforts, minimizing operational disruptions and maintaining business continuity.
- Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
- Trained new employees on operational protocols, significantly reducing onboarding time.
- Led team of XX in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Delegated work to staff, setting priorities and goals.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Resolved customer complaints or answered customers' questions.
- Guided employees in handling difficult or complex problems.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Education
High School Diploma -
Queen City High School
Queen City, TX05-2016
Skills
- Technical evaluation
- Document Preparation
- Picking and Packing
- Machine Setup and Shutdown
- Punctual and Dependable
- Hand-Held Scanners
- Teamwork and Coordination
- Workstation Equipment Monitoring
- Following Instructions
- Material Handling
- Machine Operation
- Strong Work Ethic
- Production Line Work
- Good Communication
- Computer Skills
- Health and Safety Regulations
- Reading and Determining Measurements
- Forklift Operation
- Production Processes Knowledge
- Heavy Lifting
- Quality Inspections and Reporting
- Reading Comprehension
- Work Order Review
- Production Scheduling
- Documentation ability
- Shipment packaging
- Weights and Measurements
- Machinery monitoring
- Visual Inspection
- Loading and unloading protocols
- Production deadline management
- Critical Thinking
- Equipment Cleaning
- Organizational Skills
- Product Assembly
Affiliations
- I enjoy writing and have self published three books.
- I enjoy reading and spending time with my family.
Languages
English
Professional
Spanish
Limited
Accomplishments
- I published three books while in high school.
- I toured the United States with a DCI group called Seattle Cascades
- I have won multiple medals in NTCA
- I was able to participate in the WGI championships.
References
References available upon request.
Timeline
Process Tender
Graphic Packaging International
05.2023 - Current
Operations Supervisor
UPS Customer Center
05.2018 - 04.2023
High School Diploma -
Queen City High School