Megan Leech

Delivered high-quality skincare treatments, enhancing client satisfaction and loyalty. These treatments include chemical peels, microdermabrasion, dermaplaning, microneedling and facials. I also assessed skin conditions and recommended appropriate treatments tailored to individual needs.

Provided exceptional lash services based on client's wants and health of natural lashes. Enhanced spa revenue through upselling additional services and retail products during services. Performed various facial treatments for optimal skin health, including microneedling, microdermabrasion, and chemical peels. Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.

Scheduled clients and maintained relationship. Educated clients about products and self-maintenance for healthy lashes based on needs and preferences. Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results. Kept detailed records of customer information and services provided to increase return customers. Performed all type of lash extension sets based on client need.

Educated clients about products and self-maintenance for healthy lashes based on needs and preferences.Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.Kept detailed records of customer information and services provided to increase return customers.Performed all type of lash extension sets based on client need, as well as eyebrow threading and tinting, lash tinting and perming.

Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.

Strengthened customer relationships with proactive and collaborative approach to managing needs.Identified new business opportunities through cold calling, networking, marketing and prospective database leads.Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.Built and maintained positive relationships with diverse clientele

Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.