Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan L. Holly

Taylor,USA

Summary

Service-focused General Manager committed to fostering exceptional customer experiences that drive loyalty and repeat business. Expertly orchestrates resource utilization to meet and exceed operational demands while ensuring efficiency. Proven sales leader with strong judgment, effective planning capabilities, and exceptional communication skills, dedicated to achieving organizational goals and enhancing team performance. Passionate about creating a positive work environment that empowers staff and elevates customer satisfaction.

Overview

12
12
years of professional experience

Work History

Area Sales Manager

Insignia Hospitality Group
09.2022 - Current
  • Restructure an area once we lose a Sales Person. Cover Area until new replacement is found and train new hire.
  • Handle all managements portfolio websites such as replace old photos, change verbiage, write hotel alerts
  • Data research of potential business in areas that aren't performing well
  • Maximized efficiency by coaching and mentoring Sales Person on management principles, industry practices, company procedures, and technology systems.
  • Developed and implemented strategies to increase sales and profitability.

Realtor

Ready Real Estate
10.2020 - 09.2022
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guides.

General Manager SpringHill Suites Midland

Insignia Hospitality Group
01.2018 - 07.2020
  • Managed Day To Day Operations Of The Hotel To Ensure Superior Service, Product Quality, And Guest Satisfaction
  • Ensured Goals Are Established And Achieved To Meet The Hotels Overall Financial Objectives
  • Understood The Overall Market Including Competitor’s Strengths And Weaknesses, Economic Trends, Seasonal Opportunities, And Know How To Sell And Strategize Against Them.
  • Led The Property In Generations Of Revenue Through Sales And Marketing Efforts
  • Managed Partners And Vendors Negotiating Services Agreements As Appropriate.

Group Sales & Event Coordinator

Insignia Hospitality Group
10.2016 - 01.2018
  • Handled All Sales Inquiries For Seven Properties And Three Brands.
  • Conducted A Successful, Aggressive Solicitation Process Involving Sales Blitz, Face To Face Appointments, Telephone Calls And Emails.
  • Plan And Create Catering Programs To Assist Sales And Achieve Customer Satisfaction, Quality Service And Compliance With Corporate Policies And Procedures While Meeting/Exceeding Financial Goals.
  • Establish Rapport With And Entertain Meeting Planners While Promoting Hotel Facilities And Services.

Guest Service Agent

Insignia Hospitality Group
01.2014 - 10.2016
  • Responsible For Calculating Daily Deposits, Daily Adjustments, And All Other Transactions For Day. Ensured Accuracy Of Reports.
  • Verified Daily Printouts Listing Guests Arrivals, Departures, Guest’s Portfolios And All Other Necessary Functions.
  • Coordinated In Taking, Cancelling Reservations, Wake Up Calls, Courtesy Call Backs, Checking Guests In An Out With Guest Service And Satisfaction

Education

Texas Real Estate License -

Real Estate U
Taylor, TX
10.2020

Associates of Science -

Midland College
Midland, TX
05.2014

Skills

  • Branding
  • Advertising and marketing
  • Sales
  • Budgeting and cost control strategies
  • Employee Scheduling
  • Staff Training
  • Revenue and Market Expansion
  • Team Leadership

Timeline

Area Sales Manager

Insignia Hospitality Group
09.2022 - Current

Realtor

Ready Real Estate
10.2020 - 09.2022

General Manager SpringHill Suites Midland

Insignia Hospitality Group
01.2018 - 07.2020

Group Sales & Event Coordinator

Insignia Hospitality Group
10.2016 - 01.2018

Guest Service Agent

Insignia Hospitality Group
01.2014 - 10.2016

Texas Real Estate License -

Real Estate U

Associates of Science -

Midland College

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