Megan Linden
Gilbert,AZ
Summary
-Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication. Reliable, adaptable, flexible and highly focused on meeting organizational goals.
-Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Operations Associate
Scheels Sports
Chandler, AZ
10.2025 - Current
- Streamlined order processing workflows to enhance efficiency in sales operations.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Collaborated with cross-functional teams to improve communication and project outcomes.
- Developed and maintained sales reporting tools for accurate performance tracking.
Care Coordinator
Child and Family Support Services, Inc.
Phoenix, AZ
06.2024 - 10.2025
- Coordinated care plans for diverse family needs, ensuring tailored support services.
- Facilitated communication between families and service providers to enhance resource access.
- Implemented tracking systems for client progress, improving case management efficiency.
- Led interdisciplinary team meetings to assess client outcomes and adjust care plans accordingly.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Case Aide
Child and Family Support Services, Inc.
Phoenix, AZ
07.2023 - 06.2024
- Facilitated communication between clients and service providers, enhancing collaboration and service delivery.
- Advocated for clients' rights within community resources, fostering a supportive environment for families in crisis.
- Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
- Assisted clients in navigating complex social service systems while advocating for their needs at various levels.
- Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
- Developed and maintained relationships with community organizations and agencies.
Assistant Daycare Teacher
Childtime Learning Centers
Chandler, AZ
05.2022 - 06.2023
- Developed and implemented engaging lesson plans to enhance children's learning experiences.
- Supported classroom management by fostering positive behavior and conflict resolution among students.
- Collaborated with lead teacher to assess individual student needs and adapt instructional approaches accordingly.
- Organized educational activities that promoted social, emotional, and cognitive development in children.
- Coordinated with parents and families to strengthen home-school connections and support student success.
- Promoted early literacy skills through engaging storytime sessions, incorporating props and visuals to capture interest.
- Enhanced student learning by incorporating hands-on activities and group projects into daily lessons.
- Developed strong relationships with families, fostering open communication regarding child progress and concerns.
- Served as a reliable substitute teacher when needed, quickly adapting to various classroom environments and maintaining consistent expectations for student behavior.
- Implemented creative arts-based activities that encouraged self-expression while honing fine motor skills among students.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Taught children to organize toys, wash hands, and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
ASW (Associate In Social Work) - Social Work
Chandler-Gilbert Community College
Remote05-2022
High School Diploma -
Perry High School
Gilbert, AZ05.2019
Skills
- Multi tasker
- Excellent communication
- Adaptable and flexible
- Customer relationship building
- Sales process optimization
- Discharge planning
- Experience with individuals with substance use disorders
- Conflict management
- Case management
- Behavioral health
- Digital marketing
- Communication skills
- Food Service
- Autism Experience
- Relationship management
- Computer skills
- Customer Service
- Experience with children
- Safety plans
- Crisis prevention
- Early Childhood Education
- Social work
- Cash register operation
- Store organization
- Team building
- Inventory and stocking
- Organization
- Store opening and closing
- Task prioritization
- Team leadership
- Team collaboration
- Effective communication
Accomplishments
- Achieved family reunification by completing client's case and behavioral plan with accuracy and efficiency.
Certification
- CPR/First Aid July 2023 to Present
- Driver's License April 2017 to Present
- Food Handler Certification
Languages
English
Native or Bilingual
American Sign Language
Professional Working
Timeline
Sales Operations Associate
Scheels Sports
10.2025 - Current
Care Coordinator
Child and Family Support Services, Inc.
06.2024 - 10.2025
Case Aide
Child and Family Support Services, Inc.
07.2023 - 06.2024
Assistant Daycare Teacher
Childtime Learning Centers
05.2022 - 06.2023
ASW (Associate In Social Work) - Social Work
Chandler-Gilbert Community College
High School Diploma -
Perry High School