MEGAN LUCAS-GRIFFITHS
Hillsboro
Summary
Clinical professional skilled in overseeing patient care and guiding teams to achieve optimal clinical outcomes. Strong focus on team collaboration and adaptability to evolving healthcare needs. Expertise in clinical assessments, treatment planning, and staff development. Reliable leader known for fostering supportive and results-driven environment. Working with vulnerable populations and the system that serve them is my passion and a privilege.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Supervisor, Older Adult Services
LifeWorks NW
11.2023 - Current
- Continued care and collaboration with Enhanced Care Services providers and community partners.
- Led a multidisciplinary team to deliver holistic and individualized care for older adult clients referred to ECOS and ECU programs.
- Coordinated training programs that enhanced staff competencies in therapeutic practices and client engagement strategies.
- Directed compliance audits to monitor program documentation, ensuring adherence to quality management standards.
- Developed strategic initiatives aimed at improving service delivery across various clinical programs and services.
- Facilitated collaboration with community partners to streamline client navigation through complex healthcare systems.
- Implemented new assessment protocols that improved referral processes for Enhanced Care Services across departments.
- Established performance benchmarks for staff evaluations, driving continuous improvement in service quality delivery.
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Responded to crisis situations with calm and professional approach to optimize support.
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.
- Mentored junior staff members in clinical best practices, contributing to a culture of continuous learning and professional growth.
- Developed a comprehensive clinical training program for new hires to ensure consistent quality of care.
- Not all responsibilities are listed.
Program Director, SPMI and Older Adult Services
LifeWorks NW
11.2021 - 11.2023
- Provide supervision to Clinical Supervisors, therapist, case managers, skills trainers, peers and graduate students during placement
- Develop and implement new programs in coordination with business and strategic plan
- Monitors contract compliance for program areas
- Assists in development and monitoring program budgets
- Provide training to staff within the agency and community partners
- Monitor quality management compliance of program documentation (including utilization management, chart audits, staff performance, etc)
- Work directly with OHA, DHS, APD, CareOregon, community partners, medical providers, long term care facilities (ICF, SNF, AFH) and others to coordinate care, assist staff and clients with navigation of systems, ensure holistic and individualized care
- Screen and coordinate care for Enhanced Care Service (ECOS/ECU) referrals from OHA/APD
- Provide 24/7 support to staff and community partner for specialty programs
- Provide consultation to other staff within the agency
- Additional tasks not detailed above
Program Coordinator
LifeWorks NW
08.2019 - 11.2021
- Collaborated with OHA, APD, DHS, long term care facility on a 12 bed unit providing multidisciplinary care programming in compliance with Enhanced Care Services.
- Coordinated program activities to enhance service delivery for diverse client populations.
- Monitored compliance with program policies and procedures to uphold quality standards.
- Organized training sessions for staff to improve service delivery and client support.
- Provide mental health services for clients residing on the Enhanced Care Unit.
Housing Case Manager, Lead
Community Services NW
01.2014 - 01.2019
- Provide case management to clients
- Assist with coordination of care with direct input from the client and providers
- Contracted with HUD to complete HUD Housing Inspection prior to move in and compliance with Section 8 voucher
- Assist clients with access to additional support (chemical dependency, crisis intervention, therapy, SNAP, SSDI/SSI, food boxes, completing application for state funded supports, access to shelters, connect with culturally appropriate services)
- Train and orient new staff members and interns
Education
Masters of Social Work -
Portland State University
01-2018
Certificate - Human Services Management
Portland State University
2018
Graduate Certificate in Addictions Counseling - undefined
Portland State University
01-2013
Bachelor of Science - Psychology
Southern Oregon University
01-2009
Skills
- Pro-Act
- Certified Trauma Professional (CTP)
- CISM - Assisting Individuals in Crisis & Group Intervention Certification
- Human Services Management Certificate (2018)
- Navigation of complex System
- Microsoft
- Electronic Health Record systems
- Program development and implementation
Certification
Master's of Social Work (emphasis on policy)
Human Services Management Certification
Certified Trauma Professional (CTP)
Qualified Mental Health Professional #19-QMHPC-00873
Clinical Social Work Associate #A14785
Timeline
Clinical Supervisor, Older Adult Services
LifeWorks NW
11.2023 - Current
Program Director, SPMI and Older Adult Services
LifeWorks NW
11.2021 - 11.2023
Program Coordinator
LifeWorks NW
08.2019 - 11.2021
Housing Case Manager, Lead
Community Services NW
01.2014 - 01.2019
Graduate Certificate in Addictions Counseling - undefined
Portland State University
Bachelor of Science - Psychology
Southern Oregon University
Masters of Social Work -
Portland State University
Certificate - Human Services Management
Portland State University
SPECIALITIES
- Older Adults
- Severe and Persistent Mental Illness
- Crisis Intervention