Megan Luttrell
Knoxville,TN
Summary
I’m a dependable, efficient, hard working employee. I am a self driven person that can take on multiple tasks at once. I love being organized and clean. I enjoy making relationships with team members and customers. I have a very strong attention to detail and catch issues/problems before it escalates.
Overview
8
8
years of professional experience
Work History
Logistics Supervisor
Lifetime Products
Mascot, Tennessee
04.2024 - Current
- Supervised daily logistics operations for production and distribution processes.
- Managed inventory levels, and maintained accurate stock records in warehouse systems.
- Trained staff on safety protocols and best practices in logistics operations.
- Oversaw the implementation of process improvements to enhance operational efficiency.
- Collaborated with cross-functional teams to resolve logistical challenges effectively.
- Conducted regular audits of shipping and receiving processes for compliance standards.
- Established and maintained professional relationships with carriers, warehouses, customers, and sales force.
- Provided smooth operations by maintaining communication with supervisors of other departments.
- Provided training and guidance to junior staff members on best practices within the logistics department.
- Resolved problems that arose during transit by liaising with suppliers and carriers quickly, and efficiently.
- Designed standard operating procedures for various aspects of the logistics process, such as receiving, warehousing, packaging, and labeling.
- Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations.
- Developed monthly reports complete with corporate metrics and productivity measurements.
- Analyzed current shipping processes and identified areas for improvement in order to reduce costs or improve efficiency.
- Collaborated effectively in cross-functional team-oriented environment.
- Led and managed projects to support logistics efforts and plans.
- Yearly performance reviews for team members based on KPI's.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Held staff meetings to share project information and address specific issues.
- Reported employee time, Kaizens and safety incidents.
Lead Shipping Dispatcher
Lifetime Products
Mascot, TN
01.2022 - 04.2024
- Resolved any shipping-related issues that arose in a timely manner.
- Coordinated with logistics department to ensure efficient movement of goods.
- Maintained accurate records of all shipments including invoices, manifests, bills of lading, and other documents related to the shipment process.
- Received customer inquiries regarding order status and provided timely responses via phone or email.
- Followed up with carriers in case of delays or lost packages to ensure timely resolution.
- Provided guidance to team members regarding shipping procedures and protocols.
- Checked paperwork prior to dispatching crew members to maintain accuracy.
- Effectively resolved complaints by working closely with customers.
- Packed, sealed, or affixed postage to prepare materials for shipping.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Label OTR/LTL shipments
- Answer phone calls of drivers/customers
Shipping and Receiving Clerk
Lifetime Products
Mascot, TN
07.2019 - 12.2021
- Maintained accurate records of all goods received and distributed in the warehouse.
- Processed outbound shipments, including packing and labeling products for delivery.
- Coordinated with vendors on shipping schedules and backorders.
- Processed returns efficiently according to company policies and procedures.
- Obtained required documentation to process shipments and support movement.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Compared and verified identifying information of outgoing shipments.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Filed daily paperwork by vendors
- Received PO’s
- Transferred items in the system to correct locations
Production Worker
Lifetime Products
Mascot, TN
10.2017 - 07.2019
- Assisted in setting up production lines for manufacturing processes.
- Followed safety protocols while operating machines and equipment.
- Identified defective parts or components and removed them from production line.
- Reported any issues to supervisor immediately for resolution.
- Cleaned up work area at end of shift to maintain safe working environment.
- Organized storage areas for efficient retrieval of items when needed.
- Ensured proper labeling of completed products before shipping out.
- Kept operations area neat and orderly to minimize obstacles.
- Sorted and packaged products to prepare for processing or shipment.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Examined final products for conformance with quality and design standards.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Unloaded and sorted products and transported items to proper locations.
- Analyzed work orders to determine type and quantity of materials needed for each production batch.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Produced quality products by palletizing, packaging and assembling finished items.
- Monitored production line, watching for pile-ups or jams.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Hand-assembled needed parts with bolts and screws.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Sawzall certified
Education
High School Diploma -
Gibbs High School
Corryton, TN05.2017
Skills
- Relationship Building
- Documentation and Paperwork
- Company Procedures
- Quality Assurance
- Issue Resolution
- Customer Relations
- Safety Processes and Procedures
- Organization Skills
- Warehouse management
- Logistics coordination
- Data analysis
- Effective communication
- Problem solving
- Team leadership
- Time management
- Inventory tracking
- Training employees
- Dispatching
Computer
- Word
- Excel
- Powerpoint
- Outlook
- AX
- D365
- Kronos
- UKG
Accomplishments
- In 2021, I won first place for Safety Kaizen Contest in the Mascot Location.
- In 2025, I got awarded with a "Have you been seen?" award for paying great attention to detail with identifying a system issue that could've resulted in a high chargeback from a customer.
Timeline
Logistics Supervisor
Lifetime Products
04.2024 - Current
Lead Shipping Dispatcher
Lifetime Products
01.2022 - 04.2024
Shipping and Receiving Clerk
Lifetime Products
07.2019 - 12.2021
Production Worker
Lifetime Products
10.2017 - 07.2019
High School Diploma -
Gibbs High School
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