Megan Mackinnon
Edmond,OK
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
8
8
years of professional experience
Work History
Operating Room Pharmacy Technician
Mercy Hospital Oklahoma City
Oklahoma City, OK
08.2024 - Current
- Processed and dispensed medications accurately to ensure patient safety.
- Collaborated with healthcare professionals to optimize patient medication management plans.
- Maintained inventory levels and organized pharmacy supplies for operational efficiency.
- Trained and mentored junior pharmacy technicians on best practices and procedures.
- Conducted regular audits of medication storage areas to ensure compliance with regulations.
- Assisted in the development of training materials for new staff members, enhancing onboarding processes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Resolved medication-related inquiries from patients efficiently, providing exceptional customer service.
Pharmacy Technician
Walgreens
Oklahoma City, OK
12.2023 - 08.2024
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Financial Services Representative
Merrill Lynch
Remote
02.2023 - 05.2023
- Increased client satisfaction by providing tailored financial advice and investment recommendations.
- Streamlined financial processes for improved efficiency and reduced errors in transactions.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
Administrative Assistant and Proccesor
American Mortgage Bank
Oklahoma City
05.2018 - 02.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated smooth closing processes by collaborating effectively with title companies, appraisers, and attorneys.
- Improved loan processing time by streamlining the application review process and enhancing communication with clients.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Set up and completed loan submission packages.
- Communicated with originator and applicant concerning progress of loan file.
Education
High School Diploma -
Santa Fe High School
Edmond, OK05.2018
Skills
- Medication Dispensing
- Drug Inventory Management
- Workflow Optimization
- Intravenous admixture preparation
- Supply Restocking
- Stocking shelves
- Answering customer questions
- Processing payments
- Customer Service
Timeline
Operating Room Pharmacy Technician
Mercy Hospital Oklahoma City
08.2024 - Current
Pharmacy Technician
Walgreens
12.2023 - 08.2024
Financial Services Representative
Merrill Lynch
02.2023 - 05.2023
Administrative Assistant and Proccesor
American Mortgage Bank
05.2018 - 02.2023
High School Diploma -
Santa Fe High School