Megan Mann
Carver
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Online Shop Owner
Etsy
06.2020 - Current
- Analyzed sales data regularly to identify trends, adapt strategies, and optimize store performance over time.
- Established effective customer support systems, resolving issues promptly and fostering positive relationships with clients.
- Enhanced customer satisfaction by providing personalized product recommendations and efficient order processing.
- Utilized social media platforms effectively for engaging content creation and promotion of products, resulting in heightened online visibility.
- Resolve customer disputes courteously to enhance customer satisfaction.
Shift Leader
Dunkin' Donuts
04.2016 - 06.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service.
Education
High School Diploma -
Abington High School
Abington, MA06.2016
Skills
- Problem-solving abilities
- Team collaboration
- Customer service oriented
Timeline
Online Shop Owner
Etsy
06.2020 - Current
Shift Leader
Dunkin' Donuts
04.2016 - 06.2020
High School Diploma -
Abington High School
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