Summary
Overview
Work History
Education
Skills
Timeline
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Megan Mann

Carver

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience

Work History

Online Shop Owner

Etsy
06.2020 - Current
  • Analyzed sales data regularly to identify trends, adapt strategies, and optimize store performance over time.
  • Established effective customer support systems, resolving issues promptly and fostering positive relationships with clients.
  • Enhanced customer satisfaction by providing personalized product recommendations and efficient order processing.
  • Utilized social media platforms effectively for engaging content creation and promotion of products, resulting in heightened online visibility.
  • Resolve customer disputes courteously to enhance customer satisfaction.

Shift Leader

Dunkin' Donuts
04.2016 - 06.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service.

Education

High School Diploma -

Abington High School
Abington, MA
06.2016

Skills

  • Problem-solving abilities
  • Team collaboration
  • Customer service oriented

Timeline

Online Shop Owner

Etsy
06.2020 - Current

Shift Leader

Dunkin' Donuts
04.2016 - 06.2020

High School Diploma -

Abington High School

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Megan Mann