Megan Martinez
Colorado Springs,CO
Summary
Dynamic leader with over fifteen years of management experience in retail and office environments, adept at leveraging strong communication and organizational skills to coordinate and execute community events successfully. Committed to continuous professional development through mentorship, literature, and educational lectures, driving team success and contributing to organizational goals. Proficient in Microsoft programs, project management, and leadership development, fostering a culture of positivity, dependability, accountability, and integrity within teams. Results-oriented professional dedicated to empowering colleagues and enhancing overall performance.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
20
20
years of professional experience
Work History
General Manager
Petco Florida D77 and Colorado D30
Colorado Springs
2021 - Current
- As a General Manager, my main focuses are People, Performance, and Process. I have a focus on talent acquisition, training, and developing my team using recognition and high energy motivation. I ensure our guests are happy, sales targets are met, business success is trending in the right direction, and expense control is maintained. I make sure our team of 25-30 employees are meeting standard operating procedures and following all safety and company policies.
- General Manager A Volume PCC #1472 (January 23 - Current)
- General Manager B Volume PCC #1441 (October 21 – January 23)
- General Manager C Volume PCC #1441 (June 21-October 21)
- Selling Experience Leader – Assistant Manager - PCC #1773 Naples, FL & PCC #22 Colorado Springs - (Mar 2019-June 2021)
- Merchandise/Inventory Leader - PCC #2783 Ft. Myers, FL - (Jan 18 – Mar 19)
- Companion Animal Leader - PCC#2735 Naples, FL (closed location) - (Mar 17 – Jan 18)
- PT Guest Advisor/Cashier - PCC#2735 Naples, FL (closed location) - (Sept 16 – Mar 17)
- With Petco from September 2016 - Current
Office Manager and Social Media Coordinator
Optimal Health Clinic, Bonita Springs, FL
Bonita Springs, FL
10.2015 - 09.2020
- Assisted with Insurance and Personal Injury claims for our clients. Supervised the work of all office employees to ensure they work productively and meet deadlines and meet company standards. Reporting office progress to senior management and working with them to improve office operations and procedures. Answering telephone calls and emails from customers and vendors and directing them to relevant staff. Monitoring office supplies, Nutritional Supplements, Stem Cell Supplies and ordering new stationery, furniture, appliances, machines, and electronics as required. Assisted the Doctor in maintaining a positive presence on our social media presence.
- Moved to CO
Head Soccer Referee and the Field Coordinator
Naples Optimist Club – (non-profit)
Naples, FL
04.2003 - 06.2018
- In charge of safety and efficiency of 50+ games daily
- In command of 150+ FIFA certified referees
- Assignor and Assessor of Soccer Referees
- 15 years
Project Advisor and Vendor Coordinator
Ossi Construction
Fort Myers, FL
10.2014 - 10.2015
- Assisted with new builds of multiple dental offices. Coordinated with multiple vendors including city, county, and state permitting offices as well as health and safety organizations, flooring companies, drywall, HVAC, Electricians, and various suppliers.
- Led project planning sessions to establish timelines and resource allocation.
- Identified issues of special importance in need of extra attention and escalated to correct personnel.
- Mentored 2 junior team members in best practices for construction project management.
- Business moved when the owner moved states.
Assistant Manager and Inventory Specialist
Del Sol (Naples, FL Location)
Naples, FL
02.2012 - 10.2014
- Developed and implemented operational procedures to streamline store efficiency.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Analyzed sales data to identify trends and inform strategic merchandising decisions.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Owners closed the Naples location.
Education
High School - Diploma -
Barron Collier High School
Naples05.2009
Some College (No Degree) -
North Georgia Military College
DahlonegaAssociates in Arts -
Edison State College
Fort Myers05.2011
Skills
- Interpersonal skills including problem solving, empathy, and adaptability
- Strong written and verbal communication skills
- Excellent engagement in projects, initiatives, and teams
- Organizational experience in task, time, and space management
- Data Mining analysis with market and sale trends, budgeting, and operational efficiency including employee performance and potential risks
- Leadership and team building
- Problem resolution
- Operations management
- Training and coaching
- Customer relationship management
Accomplishments
- Elite Epic Achiever for Petco 2023 – Awarded to top General Managers in the company
- Elite Epic Achiever for Petco 2022 – Awarded to top General Managers in the company
- Recognized by Optimist Club International for Leadership Recognition & Volunteer Efforts
Timeline
Office Manager and Social Media Coordinator
Optimal Health Clinic, Bonita Springs, FL
10.2015 - 09.2020
Project Advisor and Vendor Coordinator
Ossi Construction
10.2014 - 10.2015
Assistant Manager and Inventory Specialist
Del Sol (Naples, FL Location)
02.2012 - 10.2014
Head Soccer Referee and the Field Coordinator
Naples Optimist Club – (non-profit)
04.2003 - 06.2018
General Manager
Petco Florida D77 and Colorado D30
2021 - Current
High School - Diploma -
Barron Collier High School
Some College (No Degree) -
North Georgia Military College
Associates in Arts -
Edison State College