Business Owner, CEO, CFO, General Manager Sales Manger Operations Manager PPG tech rep and trainer Body shop Manager Body shop Owner Body shop Master Technician Estimator Claims Appraiser, Loss Retention and fraud specialist
Overview
31
31
years of professional experience
1
1
Certification
Work History
General Manager
LKQ/Keystone
07.2005 - 08.2020
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary
Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management
Locate, select, and procure merchandise for resale, representing management in purchase negotiations
Direct non-merchandising departments of businesses, such as advertising or purchasing
Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions
Manage staff, preparing work schedules and assigning specific duties
Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
Recommend locations for new facilities or oversee the remodeling or renovating of current facilities
Plan store layouts or design displays
Plan and direct activities such as sales promotions, coordinating with other department heads as required
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
Oversee activities directly related to making products or providing services
Manage the movement of goods into and out of production facilities.
Owner Body Shop Technician
R & S Automotive Custom And Collision
01.1990 - 11.2019
Adjust or align headlights, wheels, and brake systems
Apply heat to plastic panels, using hot-air welding guns or immersion in hot water, and press the softened panels back into shape by hand
Chain or clamp frames and sections to alignment machines that use hydraulic pressure to align damaged components
Clean work areas, using air hoses, to remove damaged material and discarded fiberglass strips used in repair procedures
Cut and tape plastic separating film to outside repair areas to avoid damaging surrounding surfaces during repair procedure, and remove tape and wash surfaces after repairs are complete
Cut openings in vehicle bodies for the installation of customized windows, using templates and power shears or chisels
File, grind, sand and smooth filled or repaired surfaces, using power tools and hand tools
Fill small dents that cannot be worked out with plastic or solder
Fit and secure windows, vinyl roofs, and metal trim to vehicle bodies, using caulking guns, adhesive brushes, and mallets
Fit and weld replacement parts into place, using wrenches and welding equipment, and grind down welds to smooth them, using power grinders and other tools
Follow supervisors' instructions as to which parts to restore or replace and how much time the job should take
Inspect repaired vehicles for proper functioning, completion of work, dimensional accuracy, and overall appearance of paint job, and test drive vehicles to ensure proper alignment and handling
Measure and mark vinyl material and cut material to size for roof installation, using rules, straightedges, and hand shears
Mix polyester resins and hardeners to be used in restoring damaged areas
Position dolly blocks against surfaces of dented areas and beat opposite surfaces to remove dents, using hammers
Prime and paint repaired surfaces, using paint sprayguns and motorized sanders
Read specifications or confer with customers to determine the desired custom modifications for altering the appearance of vehicles
Remove damaged panels, and identify the family and properties of the plastic used on a vehicle
Remove damaged sections of vehicles using metal-cutting guns, air grinders and wrenches, and install replacement parts using wrenches or welding equipment
Remove small pits and dimples in body metal using pick hammers and punches
Remove upholstery, accessories, electrical window-and-seat-operating equipment, and trim to gain access to vehicle bodies and fenders
Review damage reports, prepare or review repair cost estimates, and plan work to be performed
Sand body areas to be painted and cover bumpers, windows, and trim with masking tape or paper to protect them from the paint.
Body Shop Manager/ Technician
Mid-State Truck
02.2001 - 04.2004
Adjust or align headlights, wheels, and brake systems
Apply heat to plastic panels, using hot-air welding guns or immersion in hot water, and press the softened panels back into shape by hand
Chain or clamp frames and sections to alignment machines that use hydraulic pressure to align damaged components
Clean work areas, using air hoses, to remove damaged material and discarded fiberglass strips used in repair procedures
Cut and tape plastic separating film to outside repair areas to avoid damaging surrounding surfaces during repair procedure, and remove tape and wash surfaces after repairs are complete
Cut openings in vehicle bodies for the installation of customized windows, using templates and power shears or chisels
File, grind, sand and smooth filled or repaired surfaces, using power tools and hand tools
Fill small dents that cannot be worked out with plastic or solder
Fit and secure windows, vinyl roofs, and metal trim to vehicle bodies, using caulking guns, adhesive brushes, and mallets
Fit and weld replacement parts into place, using wrenches and welding equipment, and grind down welds to smooth them, using power grinders and other tools
Follow supervisors' instructions as to which parts to restore or replace and how much time the job should take
Inspect repaired vehicles for proper functioning, completion of work, dimensional accuracy, and overall appearance of paint job, and test drive vehicles to ensure proper alignment and handling
Measure and mark vinyl material and cut material to size for roof installation, using rules, straightedges, and hand shears
Mix polyester resins and hardeners to be used in restoring damaged areas
Position dolly blocks against surfaces of dented areas and beat opposite surfaces to remove dents, using hammers
Prime and paint repaired surfaces, using paint sprayguns and motorized sanders
Read specifications or confer with customers to determine the desired custom modifications for altering the appearance of vehicles
Remove damaged panels, and identify the family and properties of the plastic used on a vehicle
Remove damaged sections of vehicles using metal-cutting guns, air grinders and wrenches, and install replacement parts using wrenches or welding equipment
Remove small pits and dimples in body metal using pick hammers and punches
Remove upholstery, accessories, electrical window-and-seat-operating equipment, and trim to gain access to vehicle bodies and fenders
Review damage reports, prepare or review repair cost estimates, and plan work to be performed
Sand body areas to be painted and cover bumpers, windows, and trim with masking tape or paper to protect them from the paint
Soak fiberglass matting in resin mixtures, and apply layers of matting over repair areas to specified thicknesses.
Body Shop Manager
Brostrom Kickert Chevrolet
09.1999 - 02.2001
Adjust or align headlights, wheels, and brake systems
Apply heat to plastic panels, using hot-air welding guns or immersion in hot water, and press the softened panels back into shape by hand
Chain or clamp frames and sections to alignment machines that use hydraulic pressure to align damaged components
Clean work areas, using air hoses, to remove damaged material and discarded fiberglass strips used in repair procedures
Cut and tape plastic separating film to outside repair areas to avoid damaging surrounding surfaces during repair procedure, and remove tape and wash surfaces after repairs are complete
Cut openings in vehicle bodies for the installation of customized windows, using templates and power shears or chisels
File, grind, sand and smooth filled or repaired surfaces, using power tools and hand tools
Fill small dents that cannot be worked out with plastic or solder
Fit and secure windows, vinyl roofs, and metal trim to vehicle bodies, using caulking guns, adhesive brushes, and mallets
Fit and weld replacement parts into place, using wrenches and welding equipment, and grind down welds to smooth them, using power grinders and other tools
Follow supervisors' instructions as to which parts to restore or replace and how much time the job should take
Inspect repaired vehicles for proper functioning, completion of work, dimensional accuracy, and overall appearance of paint job, and test drive vehicles to ensure proper alignment and handling
Measure and mark vinyl material and cut material to size for roof installation, using rules, straightedges, and hand shears
Mix polyester resins and hardeners to be used in restoring damaged areas
Position dolly blocks against surfaces of dented areas and beat opposite surfaces to remove dents, using hammers
Prime and paint repaired surfaces, using paint sprayguns and motorized sanders
Read specifications or confer with customers to determine the desired custom modifications for altering the appearance of vehicles
Remove damaged panels, and identify the family and properties of the plastic used on a vehicle
Remove damaged sections of vehicles using metal-cutting guns, air grinders and wrenches, and install replacement parts using wrenches or welding equipment
Remove small pits and dimples in body metal using pick hammers and punches
Remove upholstery, accessories, electrical window-and-seat-operating equipment, and trim to gain access to vehicle bodies and fenders
Review damage reports, prepare or review repair cost estimates, and plan work to be performed
Sand body areas to be painted and cover bumpers, windows, and trim with masking tape or paper to protect them from the paint
Soak fiberglass matting in resin mixtures, and apply layers of matting over repair areas to specified thicknesses.
Auto/HD Truck Adjuster and Investigator
Sentry Insurance
07.1997 - 09.1999
Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost
Work in SIU dept to investigate and prosecute of fraudulent claims.
Determine salvage value on total-loss vehicle
Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair
Evaluate practicality of repair as opposed to payment of market value of vehicle before accident
Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage
Prepare insurance forms to indicate repair cost estimates and recommendations
Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
Body Shop Technician/ Manager
Brostrom Kickert Chevrolet
04.1992 - 07.1997
Adjust or align headlights, wheels, and brake systems
Apply heat to plastic panels, using hot-air welding guns or immersion in hot water, and press the softened panels back into shape by hand
Chain or clamp frames and sections to alignment machines that use hydraulic pressure to align damaged components
Clean work areas, using air hoses, to remove damaged material and discarded fiberglass strips used in repair procedures
Cut and tape plastic separating film to outside repair areas to avoid damaging surrounding surfaces during repair procedure, and remove tape and wash surfaces after repairs are complete
Cut openings in vehicle bodies for the installation of customized windows, using templates and power shears or chisels
File, grind, sand and smooth filled or repaired surfaces, using power tools and hand tools
Fill small dents that cannot be worked out with plastic or solder
Fit and secure windows, vinyl roofs, and metal trim to vehicle bodies, using caulking guns, adhesive brushes, and mallets
Fit and weld replacement parts into place, using wrenches and welding equipment, and grind down welds to smooth them, using power grinders and other tools
Follow supervisors' instructions as to which parts to restore or replace and how much time the job should take
Inspect repaired vehicles for proper functioning, completion of work, dimensional accuracy, and overall appearance of paint job, and test drive vehicles to ensure proper alignment and handling
Measure and mark vinyl material and cut material to size for roof installation, using rules, straightedges, and hand shears
Mix polyester resins and hardeners to be used in restoring damaged areas
Position dolly blocks against surfaces of dented areas and beat opposite surfaces to remove dents, using hammers
Prime and paint repaired surfaces, using paint sprayguns and motorized sanders
Read specifications or confer with customers to determine the desired custom modifications for altering the appearance of vehicles
Remove damaged panels, and identify the family and properties of the plastic used on a vehicle
Remove damaged sections of vehicles using metal-cutting guns, air grinders and wrenches, and install replacement parts using wrenches or welding equipment
Remove small pits and dimples in body metal using pick hammers and punches
Remove upholstery, accessories, electrical window-and-seat-operating equipment, and trim to gain access to vehicle bodies and fenders
Review damage reports, prepare or review repair cost estimates, and plan work to be performed
Sand body areas to be painted and cover bumpers, windows, and trim with masking tape or paper to protect them from the paint
Soak fiberglass matting in resin mixtures, and apply layers of matting over repair areas to specified thicknesses.
Education
High School Diploma -
Lincoln High School WI
Wisconsin Rapids, WI
05.1992
Skills
Manage Operations, A/R, manage employees, manage warehouse, set up delivery routes, dispatch, review labor claims, Interview and hire employees, drove multiple company vehicles including our overnight shuttle truck when drivers were Sick, Technical paint rep & Trainer for PPG, Sales management all aspects of business operations Problem solving and conflict resolution between customers and sales staff or delivery drivers Have worked in several body shops started as a technician and moved into body Shop Management I have owned my own body shop for over 30 years also where I did repairs from minor paint work,restoration,custom paint to complete collision rebuilds, including hail I worked on auto,light duty, heavy duty truck, trailer,bus and farm machinery, I also have done hand written and online estimating I am looking for a career where I can not only use my Automotive and heavy truck knowledge, and be able to put my management skills to use also
Workflow Planning
Financial Administration
Process Automation
Account Management
Program Administration
Contract Negotiations
Branding
Business Development
Loss Prevention
Vendor Sourcing
Project Management
Customer Retention
P&L Management
Staff Supervision
Business Administration
Operations Oversight
Quality Management
Schedule Management
Distribution Management
Expense Control
Supply Chain Management
Advertising and Marketing
Customer Relationship Management
Risk Management
Budget Development
Employee Development
Client Relations
Problem Resolution
Staff Training and Development
Marketing
Matrix Management
Budget Analysis
Inventory Control
Vendor Negotiations
Training and Coaching
Community Outreach
Leadership and Team Building
Staff Motivation
Verbal and Written Communication
Performance Analysis
Human Resources Management
Risk Mitigation
Interpersonal Skills
Purchasing
Team Leadership
Time Management
Efficient Multi-Tasker
Motivation
Data Review
Skilled Negotiator
Facility Management
Sound Judgment
Cost Reductions
Cost Analysis and Savings
Purchasing and Planning
Certification
PPG paint certified in solvent, water, custom paint and tinting certified
Management Awards from LKQ
Sales manager awards
Presidents Club
ASE & GM I-Car master certified in Welding, water leak, wind noise, frame straightening, estimating, Painting, custom color matching & Plastic Welding & EPA 4H