Megan Marullo
Dickinson,TX
Summary
Proven leader and quick learner, adept in team collaboration and clipper techniques, I enhanced customer satisfaction and retention at Riot Barber Studio. By mentoring peers and leveraging interpersonal abilities, I significantly contributed to a positive work culture and client base expansion, embodying professional manner and safety. Achievements include curriculum development at Santa Fe ISD, underscoring my commitment to growth and excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Barber Stylist
Riot Barber Studio
01.2014 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
- Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
Instructional Associate
Santa Fe ISD
08.2015 - 05.2024
- Contributed to curriculum development initiatives, ensuring alignment with state standards and best practices in education.
- Supported students'' social-emotional growth through empathy, active listening, and targeted interventions as necessary.
- Promoted critical thinking skills by incorporating problem-solving activities into daily lesson plans.
- Streamlined administrative processes by assisting with record keeping tasks such as grading assignments or updating information systems.
- Participated in ongoing professional development opportunities to remain current on educational trends and research-based practices.
- Cultivated a positive learning environment through the establishment and enforcement of clear expectations for student behavior and performance.
- Demonstrated commitment to professional growth through active participation in relevant conferences, workshops, and webinars.
- Improved classroom efficiency by effectively managing resources, including time, materials, and technology tools.
Wax Specialist
European Wax Center
01.2009 - 04.2010
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Maintained clean and sanitary workspace.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Assisted in training new Wax Specialists, sharing best practices and techniques for efficient service delivery.
Education
No Degree - Cosmetology
College of The Mainland
Texas City, TX05.2009
Skills
- Quick Learner
- Team Collaboration
- Customer safety
- Verbal communication strength
- Strong leader
- Clipper Techniques
- Professional manner
- Interpersonal abilities
- Mentoring and training
Certification
BLS Certified
Timeline
Instructional Associate
Santa Fe ISD
08.2015 - 05.2024
Barber Stylist
Riot Barber Studio
01.2014 - Current
Wax Specialist
European Wax Center
01.2009 - 04.2010
No Degree - Cosmetology
College of The Mainland