Megan Matney
Summary
Dynamic and dedicated professional with a strong work ethic and ServSafe certification, experienced in enhancing customer satisfaction at Burger King. Proven ability to manage teams effectively while ensuring food safety and cleanliness. Recognized for resolving disputes promptly and maintaining high-quality service delivery in fast-paced environments.
Experienced with food handling, preparation, and safety protocols. Utilizes customer service skills to ensure positive experience for patrons. Knowledge of maintaining inventory and ensuring product freshness.
Overview
4
4
years of professional experience
Work History
Deli Clerk
Brookshire's Grocery
06.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Manager
Burger King
08.2022 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Carhop
Sonics Drive In
07.2021 - 08.2022
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
Associate of Science - General Studies
Navarro College
Corsicana, TXBachelor's Degree - Computer Science
The University of Texas At Arlington
Arlington, TX01-2026
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Food preparation
- Food safety
- Safe food handling
- Order taking accuracy
- Cooking
- ServSafe certification
Timeline
Deli Clerk
Brookshire's Grocery
06.2024 - Current
Manager
Burger King
08.2022 - 05.2024
Carhop
Sonics Drive In
07.2021 - 08.2022
Associate of Science - General Studies
Navarro College
Bachelor's Degree - Computer Science
The University of Texas At Arlington
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