Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan McAllister

Hoopeston,IL

Summary

Compassionate Direct Support Professional with extensive experience at The Arc of Iroquois County, adept at crisis intervention and promoting client independence. Skilled in behavior redirection and active listening, I enhance quality of life through tailored care plans and effective communication, ensuring dignity and safety for individuals with disabilities.

Overview

3
3
years of professional experience

Work History

Direct Support Professional

The Arc of Iroquois County
01.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.

Delivery Driver

NAPA
10.2023 - 12.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Food Service Worker

McDonalds
06.2022 - 11.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Developed and maintained positive relationships with customers to enhance service.

Education

Welding/Blue Print Reading

Danville Area Community College
Danville, IL
05-2025

High School Diploma -

Hoopeston Area High School
Hoopeston, IL
05-2024

Skills

  • Blue Print Reading and Welding
  • Time management
  • First aid and safety
  • Transportation
  • Disability awareness
  • Empathy and patience
  • HIPAA compliance
  • Positive reinforcement
  • Hygiene assistance
  • First aid, CPR, and AED
  • Self-care promotion

Timeline

Direct Support Professional

The Arc of Iroquois County
01.2024 - Current

Delivery Driver

NAPA
10.2023 - 12.2023

Food Service Worker

McDonalds
06.2022 - 11.2023

Welding/Blue Print Reading

Danville Area Community College

High School Diploma -

Hoopeston Area High School

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Megan McAllister