Driven individual with expertise in animal welfare and team leadership. Recognized for critical thinking and continuous learning, with a strong ability to adapt to any environment. Passionate and personable across many dynamics.
Work History
Animal Caretaker
4 Months
Chain of Hope | 04.2026 - Current
Managed daily animal care routines, promoting the health and well-being of all animals.
Maintained accurate records of animal health and behavioral observations.
Established partnerships with local businesses to secure donations and sponsorships for fundraising events and initiatives.
Barn Hand
5 Years
Woodson Hill Equestrian Center | 08.2021 - Current
Executed fence repair, managed pastures, and maintained equipment for overall farm management.
Operated and maintained farm equipment for daily tasks and livestock care.
Trained new staff on best practices for animal handling and facility operations.
Developed and implemented training programs for staff on animal care protocols and best practices.
Coordinated fundraising events to enhance community engagement and support for animal rescue initiatives.
Coordinated successful adoption events, resulting in increased placement rates for shelter animals.
Developed a strong culture of safety within the organization by implementing and enforcing health, safety, and emergency protocols that protected both staff and animals.
Customer Service Manager
11 Months
Hy-Vee | 08.2022 - 07.2023
Developed training programs for staff to increase product knowledge and customer engagement.
Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Championed a positive work environment built on open communication, teamwork, mutual respect, and personal accountability.
Organized and balanced multiple priorities within a fast-paced environment.
Contributed ideas for process improvements, enhancing overall efficiency within the department while maintaining high-quality service standards.
Nuclear Biological Chemical Specialist
3 Years 4 Months
Army National Gaurd | 07.2019 - 11.2022
Developed and implemented response strategies to chemical incidents, enhancing team effectiveness during drills and real scenarios.
Performed regular audits on facility compliance with federal regulations related to hazardous waste management, identifying areas for improvement and recommending corrective actions.
Coached and mentored new recruits for motivated, high-performing teams.
Package Handler
1 Year 5 Months
FedEx | 05.2017 - 10.2018
Conducted training sessions for new employees on safety protocols and operational procedures.
Operated conveyor systems to ensure efficient package sorting and handling.
Used hand-held scanners and physical logs to accurately track item movements.
Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.
Education
Associate of Science - General Studies
Metropolitan Community College | Kansas City, MO | 05-2018
Elected Captain of Soccer & Softball team (2017-2019)