Megan McDonnell
Austin,TX
Summary
Enthusiastic and versatile people person who is a self-starter and quick learner. Comfortable managing a team or connecting one-on-one with clients over the phone, through video, or in person.
Overview
20
20
years of professional experience
Work History
Team Lead - Sales Development Representative
EBQ
Austin, TX
10.2021 - Current
- Managed Salesforce pipelines for 6 projects to date
- Presented on policy and strategies in department meetings
- Strategizing daily with project managers and SDR team to improve outcomes
- Participate in weekly Continuous Improvement Meetings (CIM) with clients to recap on progress, changes, and new directions
- Setting qualified meetings for clients or internal sales representatives
- Consistently meeting and surpassing target goals
- Experience working with different clients ranging from cloud-based technology companies to financial software companies
- Provided training weekly to new SDRs on best practices, standard procedures, closing, and phone presence
- Phone and email outreach to prospects, both warm and cold, to create new opportunities for new business
- Manage and own multiple email and calendar accounts
- Follow up and reschedule outreach to prospects
- Maintain professional atmosphere in a remote work setting
Apartment Locator
All City Real Estate
Austin, TX
05.2021 - Current
- Developed and maintained relationships with clients.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Communicated with properties via phone and email on behalf of clients.
- Used CRM for managing client info, follow ups and other tasks.
- Created ad copy and content for marketing.
- Delivered excellent customer service and maintained a 25% and higher closing rate
- Filmed and edited video footage for out of town clients
Apartment Locator
Smart City Real Estate
Austin, TX
01.2021 - 05.2021
- Developed and maintained relationships with clients.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Communicated with properties via phone and email on behalf of clients.
- Used CRM for managing client info, follow ups and other tasks.
- Created ad copy and content for marketing.
- Delivered excellent customer service and maintained a 25% and higher closing rate
- Filmed and edited video footage for out of town clients
Chef and Developer for Postpartum Meal Service
Haumea Collective
Hilo, HI
01.2018 - 01.2021
- Considered budgetary factors along with taste, texture, and visual appeal of newly created items
- Developed recipes specific to postpartum breastfeeding and recovery
- Food photography
- Prepared postpartum meal packages
- Created applications and website for customers to gather information and sign up for meal package services
- Managed website functionality
On-Camera Host and Holistic Chef
Self Employed
Hilo, Hawaii
10.2010 - 04.2019
- Recipe development with consideration to specialized diets and food allergies
- Demonstrated recipes on camera
- Food photography
- Set up of technical details for video production including, lighting, sound, and staging
- Video Editing
- On-camera host
- Interacted with online viewers and followers daily
Event Chef and Educator
Woodstock Fruit Festival
Diamond Point, NY
08.2012 - 08.2015
- Co-designed the menu and recipes for an event serving 500 attendees
- Ordered food items and supplies needed for event
- Set tasks and managed teams within kitchen
- Managed time and efficiency of kitchen staff
- Organized cleaning duties among staff
- Managed bulk produce freshness and use to reduce waste
- Served hungry attendees with enthusiasm and a smile
- Taught food prep classes for specialty diets
Chef and Menu Development
Arnold's Way Cafe & Health Center
Lansdale, PA
09.2007 - 09.2010
- Developed recipes according to ingredient availability and special events
- Provided friendly and warm customer service to encourage repeat customers
- Collaborated with the owner in production or modification of menus and selections
- Educated customers on products available in the store
- Provided educational culinary classes on site
- Processed POS transactions, including checks, cash and credit purchases or refunds
Customer Relations and Sales
Byers' Choice
Chalfont, PA
06.2006 - 09.2007
- Maintained organized, presentable merchandise to ensure and improve sales
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Created and maintained display areas, adjusting them seasonally or to showcase new products
- Processed POS transactions, including checks, cash and credit purchases or refunds
Education
Health Education
Bucks County Community College
Newtown, PABachelor of Science - Kinesiology
Concordia University Chicago
River Forest, IL05.2022
Skills
- Good listening skills
- Creative problem solving
- Excellent customer relations
- Closing and rebuttals
- Empathizing and connecting to individual customer needs
- Comfortable leading or working on teams
- Self-starter
- Website creation and design
- Video editing and photography knowledge
- CRM experience
- Recipe and menu planning
- Food plating and presentation
- Kitchen equipment operation and maintenance
Accomplishments
- Received recognition for the fastest promotion to team lead company-wide to date
- Licensed Real Estate Agent in Texas
- Created an online following and community of 100,000 to interact with and market to
- Managed event kitchens serving 500+ people
- Hired to chef and host retreats in Mexico, Costa Rica, New York and Hawaii
Timeline
Team Lead - Sales Development Representative
EBQ
10.2021 - Current
Apartment Locator
All City Real Estate
05.2021 - Current
Apartment Locator
Smart City Real Estate
01.2021 - 05.2021
Chef and Developer for Postpartum Meal Service
Haumea Collective
01.2018 - 01.2021
Event Chef and Educator
Woodstock Fruit Festival
08.2012 - 08.2015
On-Camera Host and Holistic Chef
Self Employed
10.2010 - 04.2019
Chef and Menu Development
Arnold's Way Cafe & Health Center
09.2007 - 09.2010
Customer Relations and Sales
Byers' Choice
06.2006 - 09.2007
Health Education
Bucks County Community College
Bachelor of Science - Kinesiology
Concordia University Chicago
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