Summary
Overview
Work History
Education
Skills
Timeline
Certification
Generic

Megan McKean

Mental Health Tech
San Angelo,TX

Summary

Dedicated Mental Health Technician at Shannon Medical Center with expertise in compassionate care and patient advocacy. Proven ability to apply de-escalation techniques effectively, ensuring safety and emotional support for clients. Skilled in charting and clinical documentation, fostering a supportive environment that promotes healing and well-being.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
2
2
Certificates

Work History

Mental Health Technician

Shannon Medical Center
San Angelo , Texas
12.2023 - Current
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Advocated for patient needs within healthcare system, ensuring access to necessary resources.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.

Medical Assistant/Front Desk Receptionist

Shannon Medical Center
San Angelo, Texas
12.2021 - 12.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Dog Daycare Attendant

Country Club for Dogs
San Angelo, Texas
04.2023 - 08.2023
  • Exercised animals regularly with walks and rigorous play activities.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Improved overall cleanliness and hygiene by rigorously following cleaning protocols for both indoor and outdoor play areas.
  • Fulfilled dietary needs by preparing and administering meals according to specific dietary requirements and schedules.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.

Online Personal Shopper

Walmart
San Angelo, Texas
03.2021 - 11.2021
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Team Member

Whatabuger
Sweetwater, Texas
04.2020 - 03.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated register to process payments and collect cash payment for order totals.

Waitress

Amoles
Sweetwater, Texas
07.2020 - 02.2021
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Education

High School Diploma -

Sweetwater High School
Sweetwater, United States
08.2017 - 05.2020

Skills

Compassionate care

Timeline

SAFE Level 3

12-2024

Basic Life Support

04-2024

Mental Health Technician

Shannon Medical Center
12.2023 - Current

Dog Daycare Attendant

Country Club for Dogs
04.2023 - 08.2023

Medical Assistant/Front Desk Receptionist

Shannon Medical Center
12.2021 - 12.2023

Online Personal Shopper

Walmart
03.2021 - 11.2021

Waitress

Amoles
07.2020 - 02.2021

Team Member

Whatabuger
04.2020 - 03.2021

High School Diploma -

Sweetwater High School
08.2017 - 05.2020

Certification

Basic Life Support

Megan McKeanMental Health Tech