Megan McKean
Mental Health Tech
San Angelo,TX
Summary
Dedicated Mental Health Technician at Shannon Medical Center with expertise in compassionate care and patient advocacy. Proven ability to apply de-escalation techniques effectively, ensuring safety and emotional support for clients. Skilled in charting and clinical documentation, fostering a supportive environment that promotes healing and well-being.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Certificates
Work History
Mental Health Technician
Shannon Medical Center
San Angelo , Texas
12.2023 - Current
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Advocated for patient needs within healthcare system, ensuring access to necessary resources.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Medical Assistant/Front Desk Receptionist
Shannon Medical Center
San Angelo, Texas
12.2021 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Dog Daycare Attendant
Country Club for Dogs
San Angelo, Texas
04.2023 - 08.2023
- Exercised animals regularly with walks and rigorous play activities.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved overall cleanliness and hygiene by rigorously following cleaning protocols for both indoor and outdoor play areas.
- Fulfilled dietary needs by preparing and administering meals according to specific dietary requirements and schedules.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Online Personal Shopper
Walmart
San Angelo, Texas
03.2021 - 11.2021
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Team Member
Whatabuger
Sweetwater, Texas
04.2020 - 03.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
Waitress
Amoles
Sweetwater, Texas
07.2020 - 02.2021
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
High School Diploma -
Sweetwater High School
Sweetwater, United States 08.2017 - 05.2020
Skills
Compassionate care
Trauma-informed care
Group therapy facilitation
Patient advocacy
Suicide prevention
De-escalation techniques
Charting and clinical documentation
Patient confidentiality
Vitals monitoring
Time management
Team collaboration
Vitals monitoring
Time management
Team collaboration
Timeline
SAFE Level 3
12-2024
Basic Life Support
04-2024
Mental Health Technician
Shannon Medical Center
12.2023 - Current
Dog Daycare Attendant
Country Club for Dogs
04.2023 - 08.2023
Medical Assistant/Front Desk Receptionist
Shannon Medical Center
12.2021 - 12.2023
Online Personal Shopper
Walmart
03.2021 - 11.2021
Waitress
Amoles
07.2020 - 02.2021
Team Member
Whatabuger
04.2020 - 03.2021
High School Diploma -
Sweetwater High School
08.2017 - 05.2020
Certification
Basic Life Support