Greet patients, verify insurance, and collect co-pays for a busy urology office, ensuring efficient check-in and positive patient experiences.
Maintain and update medical records, supporting compliance and confidentiality standards using attention to detail.
Assist with triage by coordinating patient flow and prioritizing urgent needs, contributing to streamlined office operations.
Front Desk Receptionist, Scanner
7 Months
Allergy and Asthma Clinic | 01.2022 - 08.2022
I was hired on as a scanner, but also worked as Front Desk Receptionist, I also handled medical records
Order Processor
5 Months
Timberland | 04.2021 - 09.2021
Process customer orders accurately and efficiently, supporting timely fulfillment and contributing to high customer satisfaction.
Receptionist
1 Year
Tinley Court Senior Living | 12.2019 - 12.2020
Greeted visitors and answered phones, providing courteous and professional front desk service to residents and guests.
Performed light filing and assisted residents with daily needs, enhancing resident satisfaction and supporting smooth facility operations.
Courier/Delivery Driver
8 Years 8 Months
UPS | 10.2009 - 06.2018
Completed delivery routes in a professional and timely manner, ensuring packages reached customers safely and supporting UPS’s reputation for reliability.
Education
High school diploma or GED
Morton West
Certificate - Medical Billing
Moraine Valley Community College | Palos Heights, IL | 08.2018
Medical Records/Central Supply Clerk/CNA & Front Desk Assistant (PRN) at Anniston Health and RehabMedical Records/Central Supply Clerk/CNA & Front Desk Assistant (PRN) at Anniston Health and Rehab
Front Desk Manager/Receptionist/ Medical Assistant at Florida Back InstituteFront Desk Manager/Receptionist/ Medical Assistant at Florida Back Institute