Megan Mendez
El Paso
Summary
Experienced with medication dispensing, inventory management, and patient care within fast-paced pharmacy environment. Utilizes comprehensive knowledge of pharmacy operations to ensure accurate and efficient service delivery. Track record of enhancing team collaboration and maintaining compliance with healthcare regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Pharmacy Technician
Walgeens
05.2023 - Current
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
- Enhanced customer satisfaction with prompt and courteous service while addressing their prescription needs.
Pharmacy Technician
Walgreens
03.2018 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
High school or equivalent -
Paso Del Norte Academy
Skills
- All Microsoft programs
- Customer Service
- Billing
- Pharmacy
- Inventory
- Word
- Cash Handling
- Data Entry
- Microsoft Word
- Time Management
- Compounding
- Pharmacy law compliance
- Insurance verification
- Pharmacy operations
- Problem-solving skills
- Manual and automated medication dispensing
- Processing payments
- Team coordination
- Attention to detail
- Problem-solving abilities
Certification
- Sterile compounding
- National Pharmacy Technician Certification (PTCB)
- Certified Pharmacy Technician (CPhT)
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Senior Pharmacy Technician
Walgeens
05.2023 - Current
Pharmacy Technician
Walgreens
03.2018 - Current
High school or equivalent -
Paso Del Norte Academy
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