Megan Mendez
Houston,TX
Summary
High energy Assistant Sales Manager promoting more than 5 years of experience in fast-paced settings. Effective leader with mentoring and coaching talents.
Sales professional with solid background in managing sales operations and achieving business objectives. Known for fostering team collaboration and delivering consistent results. Reliable and adaptable, with strong skills in sales strategy and customer relationship management.
Overview
7
7
years of professional experience
Work History
Assistant Manager of Sales
Extra Space Storage
Houston, TX
06.2022 - 12.2025
- Monitored daily sales performance metrics, ensuring adherence to company standards and goals.
- Resolved customer inquiries and concerns swiftly, maintaining high satisfaction levels among clients.
- Worked closely with other departments to ensure seamless integration of sales strategies and alignment with overall company objectives.
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Processed customer transactions efficiently using POS systems.
- Assisted in maintaining accurate cash drawer balances daily.
- Implemented best practices for cash handling, reducing discrepancies significantly.
- Ensured timely deposits for clients by consistently meeting daily deadlines for processing payments.
Assistant General Manager of Operations
Devon Self Storage
Pearland, TX
11.2020 - 05.2022
- Streamlined operational processes to enhance efficiency and reduce overhead costs.
- Implemented training programs for staff, improving service quality and customer satisfaction.
- Collaborated with management to develop strategic initiatives aligning with company goals.
- Monitored daily operations, ensuring compliance with safety regulations and company policies.
- Processed customer transactions efficiently using POS systems.
- Assisted in maintaining accurate cash drawer balances daily.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Pawn Broker
Cash America Pawn
Baytown Texas
10.2018 - 07.2021
- Evaluated and appraised items for fair market value, ensuring accuracy in all transactions.
- Managed customer interactions to provide exceptional service and support throughout the pawn process.
- Trained and mentored junior staff on operational procedures and customer service best practices.
- Developed efficient workflows to streamline processing of pawns, improving overall transaction speed.
- Managed complex account issues, navigating multiple systems to deliver timely solutions.
- Collaborated with team members to ensure a smooth checkout experience.
- Trained new staff on operational procedures and customer interaction strategies.
- Managed cash handling processes accurately, reconciling daily sales reports with bank deposits.
- Ensured timely deposits for clients by consistently meeting daily deadlines for processing payments.
Education
High School Diploma -
Parkview Baptist
Houston, TXSkills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team management
- KPI monitoring
- Teamwork and collaboration
- Multitasking Abilities
Timeline
Assistant Manager of Sales
Extra Space Storage
06.2022 - 12.2025
Assistant General Manager of Operations
Devon Self Storage
11.2020 - 05.2022
Pawn Broker
Cash America Pawn
10.2018 - 07.2021
High School Diploma -
Parkview Baptist