Summary
Overview
Work History
Education
Skills
Timeline
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Megan Miller

Phoenixville,PA

Summary

Developed strong leadership and administrative skills in hospitality environment, seeking to transition into new field. Skilled in managing teams and optimizing operational processes. Focused on delivering exceptional service and efficiency improvements in any professional setting.

Overview

2026
2026
years of professional experience

Work History

Front Office Manager

Chester County Oral Surgery
07.2024 - 04.2025
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
  • Compliance and policy enforcement for 17 employees.

Personal Banker

PNC Bank
09.2016 - 02.2020
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Boosted sales of bank products through effective cross-selling and up-selling techniques.

Dental Assistant

Wegman Dental
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Education

Esthetics License#: CQ126894 - Esthetics

Salon Professional Academy
Collegeville
03-2023

Communications

Slippery Rock University of Pennsylvania
Slippery Rock, PA
01-2009

Communications

Montgomery County Community College
Pottstown
01-2007

Skills

  • Effective multitasking
  • Operational streamlining
  • Service excellence
  • Relationship management
  • Client skincare assessment
  • Client consultations & product recommendations
  • Staff scheduling & team coordination
  • Office administration
  • Inventory management
  • Customer relationship management
  • HIPAA compliance & confidentiality
  • Point-of-sale systems & billing

Timeline

Front Office Manager

Chester County Oral Surgery
07.2024 - 04.2025

Personal Banker

PNC Bank
09.2016 - 02.2020

Dental Assistant

Wegman Dental

Esthetics License#: CQ126894 - Esthetics

Salon Professional Academy

Communications

Slippery Rock University of Pennsylvania

Communications

Montgomery County Community College

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