MEGAN MILLETT
Summary
Motivated and passionate psychology graduate with experience in customer service and leadership looking to exercise my skills working for a reputable and purpose-driven company
Overview
7
7
years of professional experience
Work History
Resort Operations Host
LEGOLAND FLORIDA
Winter Haven, Florida
12.2024 - 10.2025
- Moved across and supported various functions like retail shops and guest engagement.
- Operated rides, managed queue times, checked safety restraints, and enforced ride rules.
- Maintained clean public areas and restrooms.
- Greeted visitors, managed crowd flow, provided directions, and answered questions.
Adult Targeted Case Manager
PEACE RIVER CENTER
LAKELAND, FL
08.2023 - 10.2023
- Wrote and kept record of detailed notes on all interactions with clients
- Provided supportive listening to clients and worked with them to plan their path ahead
- Kept clients routine assessments up to date
- Made phone calls, sent emails, and made appointments on clients behalf
- Researched housing opportunities, legal matters, and programs with clients and on their behalf
- Scheduled meetings for and with clients
Mental Health Assistant
LAKELAND REGIONAL MEDICAL CENTER
LAKELAND, FL
11.2021 - 09.2022
- Observed and documented patient behavior
- Completed clinical charting
- Assisted with patient care needs and deescalated patients in crisis
- Assisted with patient admission and discharge
- Rotated between adult, special care, and adolescent units
Expeditor/Server/Trainer
DOVECOTE BRASSERIE
ORLANDO, FL
09.2018 - 03.2020
- Liaised between kitchen and front of house staff to ensure prompt and high quality service in a fast paced and upscale environment
- Monitored and regulated ticket times, order firing, kitchen timing, and food running to ensure proper delivery to tables
- Trained staff in execution of job duties such as expediting, serving, and hosting
- Collaborated with a team to set up for contracted events such as weddings and large parties
- Provided professional and friendly service whilst tailoring each experience to fit the needs and preferences of guests
Education
Bachelor of Sciences - Psychology, Sociology, Behavioral Forensics
University of Central Florida
12-2018
Skills
Leadership
Inclined to assume a leadership role when appropriate and bring order to an unorganized situation
Interpersonal
Able to communicate in an efficient and professional manner and work well with a team
Computer/Technology
Microsoft Word, Outlook, Excel, SPSS Statistical Analysis, Social media platforms, etc Able to quickly learn computer programs and use them effectively
OTHER EMPLOYMENT
- Amazon Flex Delivery Driver, UPS Personal Vehicle Delivery Driver, UBER Eats Delivery Driver, Childcare Provider, Registered Behavior Technician
Timeline
Resort Operations Host
LEGOLAND FLORIDA
12.2024 - 10.2025
Adult Targeted Case Manager
PEACE RIVER CENTER
08.2023 - 10.2023
Mental Health Assistant
LAKELAND REGIONAL MEDICAL CENTER
11.2021 - 09.2022
Expeditor/Server/Trainer
DOVECOTE BRASSERIE
09.2018 - 03.2020
Bachelor of Sciences - Psychology, Sociology, Behavioral Forensics
University of Central Florida