Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Resort Operations Manager
White Sands Of Longboat
05.2023 - 07.2023
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Administrative Assistant
White Sands Of Longboat
11.2019 - 05.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Created and maintained databases to track and record customer data.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Assisted development and implementation of new administrative procedures.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Education
High School Diploma -
Western High Scholl
Davie
06.1998
Skills
Revenue Generation
Purchasing and Procurement
Multidisciplinary Collaboration
Assignment Delegation
Leadership
Report Generation
Languages
Spanish
Native or Bilingual
Accomplishments
Promoted to Resort Operations Manager after Four years with the company.
Supervised team of 7 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.