Megan Morgan
Alexander City,AL
Summary
Driven professional with a proven track record at Bucks Dairy, enhancing customer satisfaction and team performance through effective conflict resolution and staff training. Excelled in roles requiring exceptional people skills and time management. Demonstrated ability to improve service delivery, achieving results through organization and teamwork.
Overview
2
2
years of professional experience
Work History
Hood Technician
Express Oil Change & Tire Engineers
Sylacauga, AL
02.2023 - 07.2023
- Dealth with customers and provided them with assistance in a timely manner.
Manager
Bucks Dairy
Alexander City, AL
07.2023 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Waitress
Bucks Dairy
Alexander City, AL
09.2022 - 01.2023
- Dealt with customer and made sure they had a good time while there enjoying there meal.
Hood Technician
Express Oil Change & Tire Engineers
Alexander City, AL
08.2024 - Current
- Dealt with customers and provided needed assistance in a timely manner.
Education
Highschool Diploma -
Benjamin Russell High School
Alexander City, AL08.2023
Skills
- People skills
- Time management
- Organization
- Ability to work well with others
Timeline
Hood Technician
Express Oil Change & Tire Engineers
08.2024 - Current
Manager
Bucks Dairy
07.2023 - 07.2024
Hood Technician
Express Oil Change & Tire Engineers
02.2023 - 07.2023
Waitress
Bucks Dairy
09.2022 - 01.2023
Highschool Diploma -
Benjamin Russell High School