Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Morrow

Benton,Missouri

Summary

Outgoing and dependable individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10 years of experience working in busy customer service environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Material Handler

Orgill
Sikeston, Missouri
05.2021 - Current
  • Transported inventory items to appropriate locations.
  • Drastically lowering Lost Sales Report numbers by investigating discrepancies with inventory number.
  • Packed items into appropriate containers for shipment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
  • Operated order picker, tugger, and pallet jacks to transfer products from one area of warehouse to another, allowing for easier accessibility.
  • Accomplished multiple tasks within established timeframes.

Medical Assistant

Gastroenterology Associates Of Southeast Missouri
Cape Girardeau , Missouri
01.2019 - 04.2021
    • Obtained client medical history, medication information, symptoms and allergies.
    • Sanitized, restocked and organized exam rooms and medical equipment.
    • Performed clerical duties, such as word processing, data entry, answering phones and filing.
    • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
    • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
    • Supported office staff and operational requirements with administrative tasks.

Accounts Representative

Credit Bureau Services
Cape Girardeau, Missouri
08.2018 - 01.2019
    • Processed client payments and updated accounts.
    • Analyzed accounts for delinquencies and other ongoing issues.
    • Worked with customer to create debt repayment plan based on current financial condition.
    • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.

Unit Technician

Southeast Hospital
Cape Girardea, Missouri
08.2017 - 09.2018
    • Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
    • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
    • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.

Technician

GA Endoscopy
Cape Girardeau, Missouri
12.2015 - 08.2017
  • Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
  • Followed appropriate disinfecting procedures to sterilize medical equipment.
  • Assisted physicians by preparing patients for procedures such as EKGs, phlebotomies, glucose tests and pulmonary functioning tests.

Certified Nursing Assistant

Missouri Veterans Home
Cape Girardeau , Missouri
03.2013 - 12.2015
    • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
    • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
    • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
    • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Assistant Manager, Crew

Burger King
Sikeston, Missouri
10.2009 - 03.2013
    • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
    • Reduced financial discrepancies by monitoring credit card sales and deposits.
    • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
    • Increased sales revenues by promoting complementary products and educating customers about store promotions.

Education

Certification - Medication Technician

Cape Girardeau Career And Technology Center
Cape Girardeau, MO
2015

Certification - Certified Nurse Assistant

Cape Girardeau Career And Technology Center
Cape Girardeau, MO
05.2012

High School Diploma -

Thomas W. Kelly High School
Benton, MO
05.2012

Skills

  • Attention to Detail
  • Teamwork and Collaboration
  • Inventory management
  • Proven time management

Certification

Order Picker Certification

Tugger Certification

Safety Leader

Timeline

Material Handler

Orgill
05.2021 - Current

Medical Assistant

Gastroenterology Associates Of Southeast Missouri
01.2019 - 04.2021

Accounts Representative

Credit Bureau Services
08.2018 - 01.2019

Unit Technician

Southeast Hospital
08.2017 - 09.2018

Technician

GA Endoscopy
12.2015 - 08.2017

Certified Nursing Assistant

Missouri Veterans Home
03.2013 - 12.2015

Assistant Manager, Crew

Burger King
10.2009 - 03.2013

Certification - Medication Technician

Cape Girardeau Career And Technology Center

Certification - Certified Nurse Assistant

Cape Girardeau Career And Technology Center

High School Diploma -

Thomas W. Kelly High School
Megan Morrow