Detail-oriented, adaptable, and flexible individual bringing over 8 years of customer service both customer facing and behind the scenes. Throughout my experience I have gained experience with several platforms, learned new skill sets, and earned managerial positions when given the opportunity.
Work History
Junior Loan Processor
7 Months
Crestmont Mortgage | 01.2026 - 08.2026
Entered financial details into loan origination system to ensure accurate processing.
Collected required documents from clients to ensure compliance with loan processing standards.
Data Entry (Enter financial details into loan origination system)
Communicated with clients to address inquiries and provide updates on loan status.
Monitored loan status and reported progress to senior processor to maintain transparency in pipeline.
Executive Assistant and Office Manager
1 Year 11 Months
A Quality HVAC | 04.2020 - 03.2022
Manage staff in daily tasks.
Assist owner in finances, marketing, training, and personal support.
Assisted owner with finance management, marketing strategies, training programs, and personal support tasks.
Manage finance options for customers
Managed inventory of employee apparel, ensuring availability and organization.
Coordinated technical support for technicians and managers, facilitating smooth operations.
Sales Associate
1 Year
Trilogy Education | 04.2019 - 04.2020
Contacted prospective students to assess needs and provide tailored information
Communicated program details and pricing to facilitate informed decision-making
Enrolled students into appropriate courses aligned with their career aspirations
Dance Instructor
6 Years 6 Months
Desert West Dance Academy | 07.2018 - 01.2025
Developed choreography in diverse dance styles
Delivered exceptional customer service, building strong relationships with students and parents to ensure a supportive learning environment.