Summary
Overview
Work History
Education
Skills
Timeline
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Megan Murphy

Kalispell,MT

Summary

Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

2
2
years of professional experience

Work History

Team Member

Twisted Bliss Frozen Yogurt
05.2022 - 08.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.

Nutritional Services Tech/Barista

Logan Health Care Center
12.2022 - 06.2023
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Housekeeping Attendant

Xanterra Parks & Resorts
05.2021 - 03.2022
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Education

High School Diploma -

Glacier High School
Kalispell, MT
06.2023

Skills

  • Member Relations
  • Guest Satisfaction
  • Complex Problem-Solving
  • Handling Transactions
  • Customer Engagement
  • Staff Training

Timeline

Nutritional Services Tech/Barista

Logan Health Care Center
12.2022 - 06.2023

Team Member

Twisted Bliss Frozen Yogurt
05.2022 - 08.2023

Housekeeping Attendant

Xanterra Parks & Resorts
05.2021 - 03.2022

High School Diploma -

Glacier High School

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Megan Murphy