Ricky Hernandez
Bensenville ,IL
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Also by bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Also very hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Target position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Target
08.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Created and managed project plans, timelines and budgets.
Restaurant Team Member
Chipotle
04.2021 - 09.2021
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Used proper techniques to prepare food and ingredients.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Fenton High School
Bensenville, IL05.2023
Skills
- Advising and Coaching
- Material Staging
- Register Preparation
- Troubleshoot Service Issues
- Money Handling
- Staff Training
- Member Relations
- Equipment Maintenance
- Folding Clothes
- Relationship Issues Management
- Call Center Operations
- Sales Expertise
- Proper Food Storage
- Guest Satisfaction
- Loyalty Programs
- Safe Work Practices
- Organizing Work Stations
- Team Member Motivation
- Staff Motivation and Discipline
Certification
- [Certified Trainor ] Training - [2025]
- [ServSafe certification] Training - [2025]
- [Forklift Certified]
Languages
Spanish
Limited Working
Timeline
Team Member
Target
08.2021 - Current
Restaurant Team Member
Chipotle
04.2021 - 09.2021
High School Diploma -
Fenton High School