Megan Ondrejcak
Hurricane,WV
Summary
Patient-focused Patient Care Coordinator equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
14
14
years of professional experience
Work History
Patient Care Assistant /Health Unit Coordinator
CAMC Women's and Children's Hospital
Charleston, WV
01.2025 - Current
- Facilitated communication between patients, families and healthcare providers.
- Responded quickly and appropriately to emergency situations.
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Assisted with admission and discharge processes including completion of necessary paperwork.
- Supported unit efficiency by maintaining current and accurate clerical paperwork.
Patient Care Coordinator
Forward Health
Remote, WV
04.2022 - 11.2024
- Processed patient intake information and updated medical records prior to treatment.
- Scheduled evaluations and procedures for patients.
- Completed insurance verifications and claim forms for patient intake and processing.
- Compiled and maintained medical charts and reports in complex digital databases.
- Analyzed customer trends using various software tools such as Salesforce CRM or Zendesk Support Suite.
Reservation Specialist
Uhaul Moving And Storage
Phoenix, AZ
01.2016 - 09.2016
- Worked from home with proper computer and internet equipment in a quiet and organized enviorment
- Answered phone calls from customers and assisted with reservations for trucks and trailers
- Handled billing, credit card information, customer service related issues
- Spoke with other team members via email, and phone bi- weekly
- Addressed any and all customer needs effectively.
Patient Care Technician / Health Unit Secretary
Banner Desert Medical Center
Mesa, AZ
11.2013 - 05.2015
- Provide care to patients admitted into the hospital
- Assited with paperwork, billing, admissions, patient care.
- Appointment scheduling, phone calls, emailing with providers
- Documented data related to patient and care status.
Patient Care Nursing Assistant
Cleveland Clinic, PCNA, Radiation Oncology T28
02.2011 - 10.2013
- Provided care to cancer patients requiring radiation treatment in an ambulatory setting
- VS, simple dressing changes, discontinued Foley catheters as well as IV heplocks, and glucose monitoring
- Assisted with symptom control related to radiation side effects
- Documenting data utilizing electronic medical records
- Appointment scheduling for patients
Education
Pre-requirement courses for nursing -
Lorain County Community College
01.2013
High School diploma -
Elyria High School
01.2009
Arizona Board of Nursing- CNA1000039890) -
Skills
- HIPAA Compliance
- Filing and Recordkeeping
- Office Administration
- Medical Data Collection
- Insurance Verification
- Patient Relations
- Caring and Empathetic
- Administrative and Office Support
References
References
Available upon request.
Timeline
Patient Care Assistant /Health Unit Coordinator
CAMC Women's and Children's Hospital
01.2025 - Current
Patient Care Coordinator
Forward Health
04.2022 - 11.2024
Reservation Specialist
Uhaul Moving And Storage
01.2016 - 09.2016
Patient Care Technician / Health Unit Secretary
Banner Desert Medical Center
11.2013 - 05.2015
Patient Care Nursing Assistant
Cleveland Clinic, PCNA, Radiation Oncology T28
02.2011 - 10.2013
Pre-requirement courses for nursing -
Lorain County Community College
High School diploma -
Elyria High School
Arizona Board of Nursing- CNA1000039890) -
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