Megan Padgett
Hillsboro,TN
Summary
Professional in technology support with a strong focus on team collaboration and achieving results. Skilled in troubleshooting, customer service, and adapting to changing needs. Reliable in delivering high-quality assistance and technical solutions. Known for problem-solving abilities and effective communication within teams.
Overview
17
17
years of professional experience
1
1
Certification
Work History
MFG Tech/ PQA Tech
Nissan North America
11.2012 - Current
- Assembly line technician
- Certified Regional Trainer
- Perform daily quality inspections and maintain associated records
- Monitor quality gates, troubleshoot test equipment, and make repairs as needed
- Gather data from daily quality reports, repair logs, and downtime to compile end-of-shift reports
- Perform leader responsibilities
- Collaborate in cross-functional teams to maintain and improve manufacturing processes
Licensed Cosmetologist
Self-employed
09.2009 - 11.2012
- Built a loyal clientele base through exceptional customer service and personalized care.
- Upheld appropriate licensure, records, and safe/ professional work practices per requirements of TDCI Regulatory Boards
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Assisted in inventory management by tracking product usage and placing orders as needed to maintain adequate stock levels.
Server/Bartender
Ruby Tuesday
10.2007 - 02.2011
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
BS - Information Technology
Western Governors University
11-2025
Associate of Science - Liberal Arts
Bethel University
02.2021
Skills
- MS Office 365
- Problem-solving
- Collaboration and teamwork
- Verbal and written communication
- Attention to detail
- Friendly, positive attitude
- Adaptable and dependable
- Time management
- Customer service
- Computer networking
- Multitasking and organization
- Technical troubleshooting
- Documentation and recordkeeping
- Staff training
Websites
Certification
CompTIA A+ ce Certified
CompTIA Network+ ce Certified
CompTIA Security+ ce Certified
CompTIA IT Operations Specialist
CompTIA Secure Infrastructure Specialist
ITIL 4 Foundations
Timeline
MFG Tech/ PQA Tech
Nissan North America
11.2012 - Current
Licensed Cosmetologist
Self-employed
09.2009 - 11.2012
Server/Bartender
Ruby Tuesday
10.2007 - 02.2011
BS - Information Technology
Western Governors University
Associate of Science - Liberal Arts
Bethel University
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