Megan Paniagua
Burleson,TX
Summary
Experienced with financial record management, data entry, and reconciliation in accounting environments. Utilizes accounting software and tools to enhance efficiency and accuracy. Knowledge of regulatory compliance and reporting standards, ensuring precise and timely financial documentation.
Overview
13
13
years of professional experience
Work History
Associate- Accounting Assistant- Business Management
Tarrant County College
01.2026
Assistant Branch Manager
Regional Finance
01.2022 - Current
- Demonstrated proactive sales strategies to attract, expand and retain customer relationships and achieve sales objectives
- Optimized use of resources to meet branch-specific operational needs
- Achieved targets consistently using successful branch partnerships and marketing initiatives
- Developed employee skillsets and implemented targeted coaching plans to achieve personal and branch goals
- Administered branch sales, service and operational activities in line with company vision and goals
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Branch Manager
Sun Loan Company
08.2015 - 12.2021
- Achieved targets consistently using successful branch partnerships and marketing initiatives
- Fostered diverse team environment by establishing clear objectives for each employee
- Controlled business risk, proactively assessing conditions and implementing mitigation strategies
- Created success-oriented team environment focused on professional development and empowering leadership
- Managed and communicated promotional campaigns and product initiatives
- Coached and built team by evaluating and offering constructive feedback to personnel
- Provided sales leadership to secure franchise growth
- Maintained friendly and professional customer interactions.
- Examined customer loan applications for loan approvals and denials.
Customer Service Representative
EZ Money Loan Services
01.2012 - 08.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate - Accounting Assistant, Business Management
Tarrant County College
Fort Worth, Tx01.2026
Skills
- Customer retention
- Branch service quality
- Budget planning
- Business activity tracking
- Staff training
- Employee scheduling
- Invoicing and collections
- Bookkeeping
- Strong communication skills
- Data inputting
- Month-end reports
- Attention to detail
- Payment processing
- Expense reports
- Finance
- Data processing
- File and database management
- Financial reporting
- Tax preparation
Personal Information
Gender: F
Affiliations
Burleson FFA Alumni - Treasurer
Timeline
Associate- Accounting Assistant- Business Management
Tarrant County College
01.2026
Assistant Branch Manager
Regional Finance
01.2022 - Current
Branch Manager
Sun Loan Company
08.2015 - 12.2021
Customer Service Representative
EZ Money Loan Services
01.2012 - 08.2015
Associate - Accounting Assistant, Business Management
Tarrant County College
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