Megan Pearce
San Diego,CA
Summary
Hardworking and enthusiastic finance student leader with over four years of customer service experience. I bring a positive attitude and administrative excellence to every work environment. I am able to complete multiple tasks at once and have strong time management skills. I am proficient in various computer programs and am currently creating and managing a budget of $500,000.
Overview
6
6
years of professional experience
Work History
Receptionist
The Lash Lounge
San Diego, CA
09.2023 - Current
- Scheduled and confirmed appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Marketing and Data Entry Assistant
Martha Haecherl Homes Real Estate
Laguna Hills, CA
05.2023 - Current
- Stayed up-to-date on social media and digital content trends to engage on trending topics and share best practices.
- Updated and monitored content on Facebook, Twitter, Google, LinkedIn and Instagram.
- Updated existing customer and account information in the databases.
Front Desk Security Monitor
Tenochca Residence Hall
San Diego, CA
10.2022 - Current
- Provide excellent customer service to students, parents, and guests
- Maintained high levels of alertness throughout shifts ensuring the safety of all residents
- Responsible for answering phone calls/emails and redirecting as needed
- Check guests in and out of the building and ensure everyone that enters the building provides verification
Host
The Cheesecake Factory, San Diego
Mission Viejo, CA
11.2020 - 08.2023
- Managed guest expectations by relaying information regarding hours, wait times and specials
- Answered phones promptly to record and confirm reservations
- Built positive relationships with other front-of-house and kitchen staff
- Collected reservation information and communicated updates to guests via mobile device or in-person.
Cashier
Banzai Bowls
Laguna Beach, CA
07.2020 - 04.2021
- Operated cash register or POS system to receive payment by cash or credit card
- Responsible for store upkeep, closing/opening procedures, etc
- Responsible for maintaining a positive and enthusiastic atmosphere
- Helped customers find specific products, answered questions and offered product advice.
Cashier
Ladera Ranch, CA
06.2018 - 03.2020
- Operated cash register or POS system to receive payment by cash or credit card
- Keyholder - in charge of opening and closing the store and general upkeep
- Took customer orders and prepared them with customer service being the top priority
- Worked in a team environment and maintaining a positive and enthusiastic attitude
Education
Bachelor of Science - Finance
San Diego State University
05.2024
Skills
- Problem solving
- Conflict resolution
- Time management
- Phone and email etiquette
- Microsoft Office
- Customer service
- Team Collaboration
Affiliations
Member of Kappa Delta Sorority - Vice President Finance
Member of The Women's Network at San Diego State University
Member of Rho Lambda: National Sorority Leadership Recognition at San Diego State University
Member of Women in Business at San Diego State University
Accomplishments
- As Vice President Finance, I am responsible for managing the finances of 260 women
- This includes imputing monthly fees, assuring each member upholds their financial commitment, submitting monthly finance reports, and creating and managing the yearly budget
- I also work closely with other officers to plan events and ensure we are staying within budget and analyze our revenues and expenses accordingly
- I was a member of the National Charity League where I worked closely with a plethora of philanthropies and served as secretary, treasurer, and class representative.
Timeline
Receptionist
The Lash Lounge
09.2023 - Current
Marketing and Data Entry Assistant
Martha Haecherl Homes Real Estate
05.2023 - Current
Front Desk Security Monitor
Tenochca Residence Hall
10.2022 - Current
Host
The Cheesecake Factory, San Diego
11.2020 - 08.2023
Cashier
Banzai Bowls
07.2020 - 04.2021
Cashier
06.2018 - 03.2020
Bachelor of Science - Finance
San Diego State University
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