Megan Peek
Fort Wayne,IN
Summary
Experienced client advocate with a strong track record in data collection and analysis, effectively communicating insights to stakeholders. With a proven ability to collaborate across teams to drive process improvements.
Overview
3
3
years of professional experience
Work History
Client Advocate
Veterinary United
Charlotte, Michigan
10.2025 - Current
- Assists clients in understanding services and treatment options.
- Schedule appointments
- Performs personnel training duties.
- Assists Spanish-speaking clients.
- Manages client inquiries via phone, email, and in-person communication.
- Collaborates with veterinary staff to ensure a seamless client service experience.
- Maintains accurate client records in the practice management system.
- Uses a variety of software.
Server
Dae Gee
Fort Wayne, IN
01.2025 - 09.2025
- Provided excellent customer service in fast-paced dining environment.
- Handled customer inquiries and resolved issues promptly and professionally.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted Spanish-speaking customers.
Barista
Starbucks
08.2023 - 09.2025
- Performed personnel training duties.
- Engaged with customers to provide exceptional service and support.
- Operated espresso machines and equipment efficiently during busy hours.
- Assisted Spanish-speaking clients
- Assisted in training new baristas on beverage preparation techniques.
- Managed inventory by restocking supplies and monitoring product levels.
- Handled cash register transactions accurately and efficiently.
Client Advocate Intern
YWCA
Fort Wayne, IN
01.2024 - 05.2024
- Assisted clients in accessing essential services and resources.
- Facilitated workshops on personal development and empowerment strategies.
- Educated clients on available programs and services tailored to their needs.
- Assisted in complex projects
- Used a variety of software.
- Assisted Spanish-speaking clients
Education
B.A. - Sociology (minors-Psychology & Spanish)
Purdue University Fort Wayne
Fort Wayne, IN05-2024
Skills
- Leadership skills
- Empirical reasoning
- Legal writing
- Multicultural competency
- Microsoft proficiency
- Google Drive proficiency
- Critical thinking
- Client communication
- Record management
- Interpersonal support
- Scheduling and appointment management
- Team collaboration
- Adaptability to change
- Relationship building
- Detail-oriented mindset
- Time management
- Public engagement
- Creativity
- Independence
- Group coordination
- Public speaking skills
- Statistical analysis (SPSS, SAS)
Publications
- "The Cost of Getting to “NO”: Cultural Evolution of Community Psychology in Two Indiana Communities", The Journal of Purdue Undergraduate Research: Vol. 15, Article 29
- "A Tale of Two Communities", Megan Peek, Catherine Witters, 27th Annual Student Research and Creative Endeavors Symposium, Purdue University Fort Wayne, Fort Wayne, IN, 03/22/24
- "Working Together for a Change: A Hybrid Learning and Community Engagement Approach to Drafting a Hartford City Public Health Plan", Megan Peek, Victoria Hoffman, 26th Annual Student Research and Creative Endeavor Symposium, Purdue University Fort Wayne, Fort Wayne, IN, 03/23/23
- "Identifying Best Practices to Improve the Community Reach of Public Health Notifications", Megan Peek, Hailey Moreno, Elizabeth Mann, Engagement and Service-Learning Summit, Purdue University, West Lafayette, IN, 03/02/23
Languages
Spanish
Professional
References
References available upon request.
Timeline
Client Advocate
Veterinary United
10.2025 - Current
Server
Dae Gee
01.2025 - 09.2025
Client Advocate Intern
YWCA
01.2024 - 05.2024
Barista
Starbucks
08.2023 - 09.2025
B.A. - Sociology (minors-Psychology & Spanish)
Purdue University Fort Wayne