Megan Peterson
Fort Myers,United States
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Bonefish Grill
Bonita Springs, United States
11.2024 - Current
Server
Flanigan's
, United States
05.2024 - 08.2024
- Serving customers and supplying them with a great atmosphere while they are eating at the restaurant, while also checking to see if they need refills or anything else I could help them with
- Helped run my food and other employees' food
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
Resident Assistant
Florida Gulf Coast University Housing Association
, United States
01.2024 - 05.2024
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention
Server
Cheddar's Scratch Kitchen
, United States
10.2022 - 08.2023
- Serving customers and supplying them with a great atmosphere while they are eating at the restaurant, while also checking to see if they need refills or anything else I could help them with
- Helped run my food and other employees' food
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
Customer Service & Sales Representative
Peterson's Flower Market
, United States
12.2021 - 07.2022
- Provided customer service and sales, greeting customers, taking orders, processing sales, and interacting with customers on various levels helping them make decisions based on their event needs
- This role included learning about products and flowers to best assist the customer
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
Hostess
Old Key Lime House
, United States
05.2021 - 09.2021
- Monitored the open dining sections of the restaurant for an empty and cleaned table
- Ensure that the needs of the guests are met while they are waiting
- Responsible for answering the telephone, booking reservations, and rearranging tables to accommodate large parties
Education
Bachelor - Construction Management
Florida Gulf Coast University
08.2023
High School Diploma -
Park Vista Community High School
Lake Worth, FL05-2023
Skills
- Decisioning
- Payment Systems
- Customer Satisfaction
Courses
- Building Information Modeling
BCN 4252
- Construction Drawing
BCN 1251C
- Construction Estimating 1
BCN 3611 C
- Construction Materials
BCN 1210C
- Construction Seminar
BCN 1930
- Graphic Communication in Construction
BCN 3255
Timeline
Server
Bonefish Grill
11.2024 - Current
Server
Flanigan's
05.2024 - 08.2024
Resident Assistant
Florida Gulf Coast University Housing Association
01.2024 - 05.2024
Server
Cheddar's Scratch Kitchen
10.2022 - 08.2023
Customer Service & Sales Representative
Peterson's Flower Market
12.2021 - 07.2022
Hostess
Old Key Lime House
05.2021 - 09.2021
Bachelor - Construction Management
Florida Gulf Coast University
High School Diploma -
Park Vista Community High School
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