Megan Priest

PICKER CREW LEADER

• Inspected cleanliness, organization and safety of job sites after every shift.
• Reduced crew member injury statistics by instructing all employees in safe work practices.
• Kept projects on track by resolving employee issues and complaints.
• Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
• Mentored all newly hired pickers in ROC handheld and PIT driving safety to prepare each for job roles.
• Assisted with project tasks for absent employees to help team meet tight deadlines. Teamwork makes the dream work
• Supervised employees completing tasks, ensuring that each met high company standards.
• Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
• Estimated materials, tools and personnel required for each job from start to finish.

DISPATCHER

• Maintained current knowledge of all personnel in field and all completed deliveries or delays using daily planning log.
• Managed daily delivery and customer schedules to keep timely pickups.
• Tracked all changes in computer system to keep records current and accurate using Foresight, Yardmaster, and ROC desktop and handheld.
• Answered customer requests with information about product availability, shipping information and status updates.
• Communicated with floor supervisors to determine merchandise placement.
• Proficiently computer literate. 80 words per minute

LOADER

• Used pallet jacks to load and unload merchandise weighing up to 3,000 pounds.
• Shrink wrapped products on pallets using wrap machine and hand plastic.
• Read and attached appropriate labels and tags to products and packages for identification purposes.
• Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
• Communicated with floor managers to determine merchandise placement.
• Operated powered lift trucks and pallet jacks and forklifts safely and with 0% incident rate.

BATTERY CHANGING

• Operating battery change out machine to safely retrieve batteries from PIT equipment

• Assessed floor displays to determine which merchandise required restocking.
• Removed product from boxes and placed on shelves in an attractive manner according to layout guidelines.
• Updated signage to reflect current prices and help promote target merchandise.
• Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
• Observed strict safety measures while stocking shelves to prevent falls and mishaps.
• Assisted customers by carrying packages and bags and securing purchases in vehicles.
• Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
• Assisted customers based on currently available product, promotional and policy information.
• Gathered assigned merchandise and transported to store floor locations using hand trucks.
• Picked up all boxes and related trash from the sales floor.
• Removed outdated and overripe items from stock to eliminate health risks.

• Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
• Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
• Prepared food items such as deli and hot sandwiches to meet customer specifications.
• Maintained clean, well-organized and properly sanitized front counter area to greet customers.
• Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
• Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
• Organized food preparation stations and replenished supplies to maximize efficiency.
• Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
• Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
• Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
• Assisted customers, including answering questions and preparing orders.
• Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
• Trained sandwich artists to apply attention to detail and commitment to quality.