NOAH DONA
Raleigh,NC
Summary
Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Leader
JEDUNN
Raleigh, NC
01.2024 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Barista
Starbucks
Raleigh, NC
02.2023 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Warehouse Lead
Best Buy
01.2021 - 01.2022
- Guided Customers to Sales
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
CONTRACTOR
Jarod Construction
01.2019 - 01.2020
- Constructed Hospital in Miami
- Strong Communication
- Cleaning Service of Laborer
- Met Deadlines When Needed
Education
HIGH SCHOOL - Technology Education
Living Water Academy
12.2018
Skills
- Self Driven
- Customer Service
- Committed
- Multi Tasking
- Problem-Solving
- Reliable
- Quick Learner
- Safety Guidelines
- Crew oversight
- Multitasking and Organization
- Crew Management
- Heavy Lifting
- Safety protocols and procedures
- Issue Troubleshooting
- Product Knowledge
- OSHA Requirements
- Job Site Evaluation
- OSHA
- Team Player
- Attention to Detail
- Punctual and Dependable
- Excellent Communication
- Time Management
- Reliability
- Problem-solving abilities
- Active Listening
- Effective Communication
- Self Motivation
Additional Information
GPA: 3.5
Personal Information
Title: HANDY MAN
Certification
- First Aid Certification - American Red Cross or St. John Ambulance.
- OSHA 10-Hour Construction Safety and Health - Occupational Safety and Health Administration.
- OSHA Certified
- CPR/AED Certification
Timeline
Crew Leader
JEDUNN
01.2024 - Current
Barista
Starbucks
02.2023 - 12.2023
Warehouse Lead
Best Buy
01.2021 - 01.2022
CONTRACTOR
Jarod Construction
01.2019 - 01.2020
HIGH SCHOOL - Technology Education
Living Water Academy