Trevor Alferink
Grand Rapids,MI
Summary
Army veteran with 2.5 years of supervisor experience and 2 more years experience as a winter shovel supervisor. Hard worker, committed to excellent customer service, getting the job done safely, on time, and correctly.
Overview
10
10
years of professional experience
Work History
Crew Leader
Preferred Landscaping
Sand Lake, MI
07.2023 - Current
- Trained new hires on job duties, safety protocols, and company policies.
- Inspected equipment for proper operation before use by crew members.
- Performed general maintenance on tools and equipment used by the crew.
- Mentored newly hired crew members to prepare each for job roles.
- Ensured that all mowing crew members followed company regulations.
- Answered customer questions regarding care and general knowledge of landscape.
- Cut and trimmed lawns using power mowers and edgers.
Lowes Flooring Speacliest
Lowes Home Improvment
Grand Rapids, MI
12.2022 - 07.2023
- Talking and helping customers find the right product for the job.
- Taking inventory.
- Good Communication Skills.
- Customer relationship management, Knowing them as soon as they walk in the department and building that relationship with them.
Shovel Supervisor
DJ's Landscaping
Comstock Park, MI
12.2019 - Current
- Supervised 18-20 people per night.
- In 2 years of being a shovel supervisor, i have not had any damages or accidents.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Worked with my team to make sure all requirements were understood and all task completed successfully.
- Handled customers complaints, resolved issues.
- Established and enforced clear goals to keep employees working together.
- Evaluated employee performance and coached and trained the weaker areas.
- Enforced and communicated company standards to my team.
- Provided team leadership and stepped up when other teams needed help.
Crew Lead Lawn Maintenance
DJ's Landscaping
Comstock Park, MI
12.2019 - 07.2022
- Maintained routine landscaping schedules to boost lawn health.
- Provided expert lawn care,mulching and trimming around walks, walls and flower beds.
- Maintained tools and equipment for safe and consistent operation.
- Supervised team members performance to meet clients deadlines and requirements.
- Been running a crew 6 months from my start date.
- Completed everything in a timely matter and always helped out where it was needed.
91M Bradley Fighting System Maintainer
U.S Army
El Paso, TX
03.2014 - 02.2019
- Maintained over 30 different types of vehicles from tanks to wheeled vehicles.
- Provided task and gave directions to 6 other soldiers.
- I was the head mechanic for our section.
- Provided training on the use and troubleshooting of equipment.
- Read blueprints and schematics to correctly place equipment.
- Trained new soldiers that were coming into the team.
Education
High School Diploma -
DjsAlferinkRockford Highschool
Rockford, MI05.2012
Skills
- Jobsite Safety
- Deadline Driven
- Customer Service
- Always having a great attitude
- Always willing to do whatever it takes to get the job done
- Employee Training
- Strong Work Ethic
- Responsible and Punctual
Accomplishments
- Supervised a team of 18-20 team members.
- Got team member of the month 2 times in 2021 and then also again in January of 2022.
- Had no accidents or damages in the 2 years i was a shovel supervisor.
- Got the army Commendation medal for completing my service.
Timeline
Crew Leader
Preferred Landscaping
07.2023 - Current
Lowes Flooring Speacliest
Lowes Home Improvment
12.2022 - 07.2023
Shovel Supervisor
DJ's Landscaping
12.2019 - Current
Crew Lead Lawn Maintenance
DJ's Landscaping
12.2019 - 07.2022
91M Bradley Fighting System Maintainer
U.S Army
03.2014 - 02.2019
High School Diploma -
DjsAlferinkRockford Highschool