Megan Prygelski
Fort Lauderdale ,FL
Summary
Enthusiastic Communications and Public Relations student at Florida International University currently pursuing a digital design degree in marketing. Excited to learn from a high-performing and successful team. Possess excellent communication, problem solving and teamwork abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Customer Service Staff Member
Publix
07.2019 - Current
- Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed rapport with customers through friendly communication, building trust in the brand and promoting loyalty.
- Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
Yearbook Editor-in-Chief
Pembroke Pines Charter High School
08.2022 - 06.2023
- Developed innovative layout designs to enhance visual appeal and readability.
- Enhanced student involvement in the yearbook by organizing contests and soliciting input.
- Increased yearbook sales by implementing creative marketing strategies and engaging content.
- Provided support and guidance for junior staff members as they developed their skills in writing, photography, design or editing.
- Developed strong relationships with school administration, ensuring timely access to necessary resources.
- Improved overall yearbook quality by conducting thorough editing and proofreading processes.
- Grew quickly to reach this position as my first year on the team I was promoted to social media manager, second year to Layout Editor and for my senior year Editor-In-Chief.
Education
High School Diploma -
Pembroke Pines Charter High School
Pembroke Pines 06.2023
Skills
- Creative vision
- Collaborative mindset
- Deadline Management
- Social Media Strategy
- Strong attention to detail
- Communication and Leadership skills
- Content Editing
- Copywriting and editing
- Problem-solving abilities
- Customer Service skills
Timeline
Yearbook Editor-in-Chief
Pembroke Pines Charter High School
08.2022 - 06.2023
Customer Service Staff Member
Publix
07.2019 - Current
High School Diploma -
Pembroke Pines Charter High School