Megan Rader
Breckenridge,CO
Summary
Hardworking Practice Manager with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Practice Manager
Breckenridge Animal Clinic
Breckenridge, Colorado
12.2020 - Current
- Managed daily operations of veterinary practice to ensure smooth workflows.
- Supervised staff scheduling and resource allocation for optimal efficiency.
- Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
- Managed vendor relationships for supplies and services related to the practice.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and payments.
- Maintained financial records, including billing and accounts receivable and payable.
- Created and implemented policies and procedures for effective practice management.
- Checked entire office and waiting areas regularly to provide clean and organized surroundings.
Adoption Coordinator/Program Facilitator
Hilton Head Humane
Hilton Head Island, South Carolina
09.2015 - 08.2020
- Facilitated adoption processes by coordinating with families and shelters.
- Managed communication between prospective adopters and animal care teams.
- Organized adoption events to promote pets and engage the community.
- Collaborated with veterinary staff to ensure pet health assessments were completed.
- Assisted with fundraising efforts for the agency's programs related to adoption services.
- Performed administrative tasks such as filing documents or scheduling appointments.
- Managed financial resources allocated to adoptions including processing payments and fundraising through events and local businesses creating funds to help ones in need.
Education
Bachelor of Arts - Early Childhood Education
Lehigh Carbon Community College
Schnecksville, PA05-2001
Skills
- Operational management
- Staff supervision
- Vendor management
- Financial recordkeeping
- Policy implementation
- Customer relationship management
Timeline
Practice Manager
Breckenridge Animal Clinic
12.2020 - Current
Adoption Coordinator/Program Facilitator
Hilton Head Humane
09.2015 - 08.2020
Bachelor of Arts - Early Childhood Education
Lehigh Carbon Community College