Summary
Work History
Education
Skills
Timeline
Generic

Megan Roelfs

Manhattan

Summary

Driven professional with a proven track record at Meadowlark Hills Retirement Community, enhancing customer satisfaction through exceptional front desk services and adept problem-solving. Excelled in multitasking and organization, seamlessly managing high-volume tasks while fostering strong team collaboration. Skilled in administrative tasks and interpersonal communication, consistently delivering results beyond expectations.

Work History

Intern

Kansas Department of Agriculture
05.2024 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Front Desk Receptionist

Meadowlark Hills Retirement Community
05.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.

Education

Bachelor of Arts - Communications

Kansas State University
Manhattan, KS
05.2026

Skills

Teamwork and Collaboration

Quick Learner

Fast Learner

Problem-Solving

Multitasking and Organization

Attention to Detail

Social Media

Administrative tasks

Interpersonal and Social Skills

Outstanding communication skills

Timeline

Intern

Kansas Department of Agriculture
05.2024 - Current

Front Desk Receptionist

Meadowlark Hills Retirement Community
05.2024 - Current

Bachelor of Arts - Communications

Kansas State University

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Megan Roelfs