Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Megan Roemer

East Aurora,New York

Summary

Hardworking and determined high school graduate with a strong background in customer service, animal care, and husbandry. Known for bringing enthusiasm and a pristine work ethic to any team.

Overview

2
2
years of professional experience

Work History

Student

Erie 1 BOCES
East Aurora, NY
09.2022 - 06.2024
  • Provided feeding, walking and grooming to client pets.

  • Maintained cleanliness standards throughout the facility at all times.
  • Responded to customer inquiries regarding dog health, nutrition, and behavior issues.
  • Organized inventory of supplies needed for dog grooming operations including shampoo, conditioner, brushes, combs.
  • Maintained records of services performed on each pet.
  • Assisted in bathing, brushing, and drying of dogs.
  • Provides enrichment activities for animals in their care.
  • Feeds animals according to instructions from veterinarians or animal care supervisors.
  • Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
  • Observes animals to detect signs of pain or distress and reports any problems to the supervisor immediately.

Volunteer

HEART Animal rescue and adoption team
Hamburg, NY
02.2024 - 03.2024
  • Volunteered through my education at Erie 1 BOCES

  • Monitored cats' health conditions on a regular basis.
  • Managed inventory of donated items from donors such as pet food, toys, bedding.
  • Ensured shelter areas were clean and safe for cats.
  • Provided daily care for cats, including feeding, cleaning, and grooming.
  • Collaborated with other staff members to ensure that all needs of the cats are met.
  • Organized cat supplies such as food and litter boxes.

Customer Service

Second Nature
East Aurora, NY
03.2023 - 06.2023
  • Vacuumed carpets in customer service area weekly.
  • Provided customers with friendly customer service.
  • Handled escalated customer service matters professionally.
  • Resolved customer service issues in a timely manner while providing excellent customer service at all times.
  • Greeted customers and provided customer service.
  • Ensured all products were correctly priced and tagged before stocking shelves.
  • Organized backroom areas, ensuring all items were properly stored and labeled.
  • Received shipments of merchandise and stocked shelves according to store requirements.
  • Performed inventory counts of merchandise on a regular basis.

Education

High School Diploma -

Iroquois Senior High School
Elma, NY
06-2024

High School Diploma -

Ormsby Educational Center
East Aurora, NY
06-2024

Skills

  • Customer Service
  • Animal Nutrition
  • Animal Handling
  • Facility Maintenance
  • Animal restraint
  • Animal Grooming
  • Positive pet interactions
  • Recordkeeping
  • Pet charting information
  • Product Merchandising
  • Merchandise Restocking
  • Cash Handling
  • Telephone management
  • Positive and professional
  • Product Labeling
  • Display Assembly
  • Friendly and Personable
  • Energetic and Outgoing
  • Merchandise Display
  • Signing and Pricing
  • Product Organization
  • Verbal and written communication
  • Grooming and bathing
  • Knowledge of cutting methods
  • Safety Procedures
  • Paw Pad Care
  • Breed and species knowledge
  • Relationship Building
  • Appointment Scheduling
  • Nail Trimming
  • Weight Charting
  • Reliability
  • Feeding and Watering

Affiliations

  • Animal caretaking
  • Drawing
  • Quality time with family

Accomplishments

  • Scholarship

Timeline

Volunteer

HEART Animal rescue and adoption team
02.2024 - 03.2024

Customer Service

Second Nature
03.2023 - 06.2023

Student

Erie 1 BOCES
09.2022 - 06.2024

High School Diploma -

Iroquois Senior High School

High School Diploma -

Ormsby Educational Center

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Megan Roemer