Megan Roemer
East Aurora,New York
Summary
Hardworking and determined high school graduate with a strong background in customer service, animal care, and husbandry. Known for bringing enthusiasm and a pristine work ethic to any team.
Overview
2
2
years of professional experience
Work History
Student
Erie 1 BOCES
East Aurora, NY
09.2022 - 06.2024
- Provided feeding, walking and grooming to client pets.
- Maintained cleanliness standards throughout the facility at all times.
- Responded to customer inquiries regarding dog health, nutrition, and behavior issues.
- Organized inventory of supplies needed for dog grooming operations including shampoo, conditioner, brushes, combs.
- Maintained records of services performed on each pet.
- Assisted in bathing, brushing, and drying of dogs.
- Provides enrichment activities for animals in their care.
- Feeds animals according to instructions from veterinarians or animal care supervisors.
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Observes animals to detect signs of pain or distress and reports any problems to the supervisor immediately.
Volunteer
HEART Animal rescue and adoption team
Hamburg, NY
02.2024 - 03.2024
- Volunteered through my education at Erie 1 BOCES
- Monitored cats' health conditions on a regular basis.
- Managed inventory of donated items from donors such as pet food, toys, bedding.
- Ensured shelter areas were clean and safe for cats.
- Provided daily care for cats, including feeding, cleaning, and grooming.
- Collaborated with other staff members to ensure that all needs of the cats are met.
- Organized cat supplies such as food and litter boxes.
Customer Service
Second Nature
East Aurora, NY
03.2023 - 06.2023
- Vacuumed carpets in customer service area weekly.
- Provided customers with friendly customer service.
- Handled escalated customer service matters professionally.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Greeted customers and provided customer service.
- Ensured all products were correctly priced and tagged before stocking shelves.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Received shipments of merchandise and stocked shelves according to store requirements.
- Performed inventory counts of merchandise on a regular basis.
Education
High School Diploma -
Iroquois Senior High School
Elma, NY06-2024
High School Diploma -
Ormsby Educational Center
East Aurora, NY06-2024
Skills
- Customer Service
- Animal Nutrition
- Animal Handling
- Facility Maintenance
- Animal restraint
- Animal Grooming
- Positive pet interactions
- Recordkeeping
- Pet charting information
- Product Merchandising
- Merchandise Restocking
- Cash Handling
- Telephone management
- Positive and professional
- Product Labeling
- Display Assembly
- Friendly and Personable
- Energetic and Outgoing
- Merchandise Display
- Signing and Pricing
- Product Organization
- Verbal and written communication
- Grooming and bathing
- Knowledge of cutting methods
- Safety Procedures
- Paw Pad Care
- Breed and species knowledge
- Relationship Building
- Appointment Scheduling
- Nail Trimming
- Weight Charting
- Reliability
- Feeding and Watering
Affiliations
- Animal caretaking
- Drawing
- Quality time with family
Accomplishments
- Scholarship
Timeline
Volunteer
HEART Animal rescue and adoption team
02.2024 - 03.2024
Customer Service
Second Nature
03.2023 - 06.2023
Student
Erie 1 BOCES
09.2022 - 06.2024
High School Diploma -
Iroquois Senior High School
High School Diploma -
Ormsby Educational Center
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